I appreciate the excellent service and support I was given. I am very pleased with how quickly my issue was resolved! Louis was extremely helpful and knowledgeable.
1/23/2025
Rollin C. VERIFIED CUSTOMER
Thank you!
1/23/2025
Tracey G. VERIFIED CUSTOMER
Juan is awesome. So knowledgeable and made sure everything went perfectly. Staff was so fast too
1/23/2025
Justin C. VERIFIED CUSTOMER
Enrique provided a wonderful customer experience. I will be returning to the dealer for sure!!!
1/23/2025
Pedro E. VERIFIED CUSTOMER
Happy to respond.
1/23/2025
Steven M. VERIFIED CUSTOMER
Sure, will complete manufacturer survey.
1/23/2025
Maria B. VERIFIED CUSTOMER
Moe was very helpful, I feel he went above and beyond to help me.
1/22/2025
Young K. VERIFIED CUSTOMER
Candice Roxas is amazing
1/22/2025
Alex N. VERIFIED CUSTOMER
Great customer service. I will definitely be coming back to this dealership.
1/22/2025
Angel D. VERIFIED CUSTOMER
Louie is very professional has Great customer service
1/22/2025
Il Kyung. VERIFIED CUSTOMER
Although this dealer is out of the way, we can put our trust that they will provide the best service. Won’t go anywhere else.
1/21/2025
Daniel V. VERIFIED CUSTOMER
I have delt with Candice a few times before and as usual it’s a joy working with her she is very knowledgeable and cordial
1/21/2025
Kyuwon K. VERIFIED CUSTOMER
He was very kind and did his best.
1/20/2025
Scott L. VERIFIED CUSTOMER
You guys were great you were a lot of help and when I needed a cup of coffee and your coffee machine was down the gentleman showed me where I could get coffee at the Genesis dealership. He was very helpful. He’s looking into some other stuff for me and I am quite happy with the service that I got from him.
1/19/2025
Joseph M. VERIFIED CUSTOMER
Enrique Almazan was an excellent service provider. He was courteous, accommodating, and helpful.
1/19/2025
Ryan L. VERIFIED CUSTOMER
Moe was genuinely kind and super helpful! With the exception of the looooong wait, it was a very positive experience.
1/19/2025
Deborah O. VERIFIED CUSTOMER
She is the best! She is very helpful and clearly communicates. She is also very responsive to answering questions in a timely manner.
1/19/2025
Shawn M. VERIFIED CUSTOMER
Mr. Gallegos was superb is his performance of his job. I found fault with two points. The software download didn’t fix the issue I mentioned to your staff. In the past when I charged my Ioniq5 to 80%, I would have an estimated kw mileage 260 plus, now as before the download I’m getting a paltry 228 kw/ mileage. 2nd point, I was twenty minutes late from my appointment. The scheduled maintenance ran late, one hour longer, some minor message on dashboard about I’m overdue for some maintenance. This should have been erased Friday.
1/19/2025
Duane P. VERIFIED CUSTOMER
Excellent communication & vehicle was ready quickly.