Value the honesty, professionalism and promptness of service experience
11/25/2021
Tony A. VERIFIED CUSTOMER
Thank you
11/25/2021
Russ J. VERIFIED CUSTOMER
Excellent service and hospitality!
11/25/2021
Brandon R. VERIFIED CUSTOMER
Best experience I have ever had at a dealership. Staff was very professional and courteous.
11/25/2021
Kelly A. VERIFIED CUSTOMER
Aleena was awesome but your internet service scheduling and communications completely miss the mark. There is nothing on your website that describes that an appointment is not really an appointment and that you instead use a first come, first serve policy. Your website doesn't mention this; the appointment confirmation email fails to mention this; the appointment reminder email fails to mention this. You are putting your service advisor in the the very unfortunate position of having to explain why the car will not be serviced until much later. Aleena is a gem and handles this very well and deserves to be recognized for this but does not deserve to be put in that position multiple times everyday. Additionally, I received a "Payment Invitation" email at 6:25am this morning letting me know my service was done and I could make my payment for an appointment that was completed yesterday. In 2021, you just don't expect this low-tech, dissatisfying internet experience from a dealer for one of the major car brands. I would hope you address these technology disconnects quickly. Thanks for taking my feedback.
11/24/2021
Joseph A. VERIFIED CUSTOMER
Did a great job keeping me informed.
11/24/2021
Pamela A. VERIFIED CUSTOMER
I was completely satisfied for the job Eric Walthall did to see that my car was repaired. I take good care of my car, and trust Acura at Oxmoor for my maintenance. Thanks! Pamela A
11/24/2021
Quan R. VERIFIED CUSTOMER
I was carless longer than expected because the wrong part was ordered
11/24/2021
Sandi F. VERIFIED CUSTOMER
Exceptional service as usual.
11/23/2021
Moneek M. VERIFIED CUSTOMER
Great !!!!
11/23/2021
Yonatan B. VERIFIED CUSTOMER
Eric was very helpful, explained everything that I asked for and even went behind to make sure everything was taken care of!
11/23/2021
Barbara C. VERIFIED CUSTOMER
Cynthia was great
11/23/2021
Ryan S. VERIFIED CUSTOMER
I would love to speak with the General Manager of the dealership regarding the run around and unfriendliness I have received from this particular employee and the service department. My car has been in/out of the service for over a month Nd the problem is still not resolved. Please feel to contact me ****-****-xxxx.
11/21/2021
Melanie W. VERIFIED CUSTOMER
Very thorough and professional.
11/20/2021
Elexix A. VERIFIED CUSTOMER
The service is always amazing whenever I come here!
11/20/2021
Annmarie D. VERIFIED CUSTOMER
Awesome service
11/20/2021
Paul D. VERIFIED CUSTOMER
D’andrea is knowledgeable, friendly and at the same time very professional
It was a pleasure to have her as a professional advisor
Excellent job