Service guy didn’t go over paperwork after what was done
Unfortunately we could leave the car for further inspection
3 1/2 later oil change tire rotation was done
He didn’t offer a rent a car
Unfortunately we will not be back to San Bernardino Nissan
Car is under warranty
8/6/2021
Kejal P. VERIFIED CUSTOMER
I have been getting my oil change here for over 10 years. I used to purchase the 3 pack oil change now that is not offered. I understand when ownership changes processes change but it’s quite ridiculous that my one oil change cost me half of what a three pack used to cost me and this didn’t even include a tire rotation. Also, my service representative only told me what things need to be fixed. I had to ask him to explain items on my list. I will not be returning.
8/5/2021
Alanah M. VERIFIED CUSTOMER
Edward was very professional and respectful. I enjoyed being served by him and his wonderful customer service skills.
8/4/2021
Rena L. VERIFIED CUSTOMER
He had excellent customer service. Very attentive.
8/4/2021
Maricela G. VERIFIED CUSTOMER
I just bought the car 1 month ago ,one of the tires is showing the needs air every other day ,I called my seller Alejandro, and him told me bring it back and I take you to the service, and he did ,but when I was with the representative he told me it was going to be liked 3 hours ,I waited for 1 hour ,and when outside to see if my car it was already at the shop, my car it was of the same place ,after 1 hour ,I decided to leave ,please 3 hours just to check 1 tire . Very disappointing ????
8/2/2021
Maria S. VERIFIED CUSTOMER
Thanks for all your help and getting my car fixed . You guys are great!
7/31/2021
Virginia S. VERIFIED CUSTOMER
He was very nice and helpful ????
7/30/2021
Angelica O. VERIFIED CUSTOMER
Once again, I want to thank Eddie Brady for giving me a wonderful customer service. He is very attentive, respectful and friendly. I give him a 5 star....
7/28/2021
Adrian S. VERIFIED CUSTOMER
Great guy, fast worker and gave me updated on my car quickly.
7/27/2021
Loretta A. VERIFIED CUSTOMER
I have been a customer with Nissan I have been with them through various owners since 2010 the last owner Larry H Miller wasn't so good I didn't like how they conducted their sales nor their service I truly hope this will be better now that it's under new manager.
Loretta A
7/23/2021
Bonnie C. VERIFIED CUSTOMER
Was completely satisfied thank you
7/23/2021
Marlene C. VERIFIED CUSTOMER
He went above and beyond my expectations. Extremely courteous. Made me feel very comfortable and I felt I can trust his recommendations.
He is a valued employee in my opinion.
7/22/2021
Stacy L. VERIFIED CUSTOMER
Sammy provided excellent service.
7/22/2021
Rodriguez D. VERIFIED CUSTOMER
Very happy with our service.
7/22/2021
Ted R. VERIFIED CUSTOMER
Good experience
7/21/2021
Nancy C. VERIFIED CUSTOMER
Trusted people thank you !
7/21/2021
Collision Source. VERIFIED CUSTOMER
Rude pieces of **** never take my business to San Bernardino Nissan
7/21/2021
Tamara N. VERIFIED CUSTOMER
David was very helpful
7/19/2021
Diaz M. VERIFIED CUSTOMER
Excellent customer service from management and staff. I will recommend your dealership to friends and family.