Parts were ordered and paid for in advance but the parts were not received. Told parts on order but not available and no ETA. Previous experience several years past, now suspicious about product. Understand that dealer has no control but believe dealer should compensate for Nissan by offering free installation of parts or 50% reduction of installation cost and settle with Nissan for compensation.
4/3/2021
Charlise C. VERIFIED CUSTOMER
I really appreciate David Aceves he was a great help and made sure my car was running right you have a awesome team player right there he make sure that his customers go home happy
4/3/2021
Stephen O. VERIFIED CUSTOMER
They put the wrong oil in my engine and it may damage it.
4/2/2021
Badia Y. VERIFIED CUSTOMER
My car was done in good time
Thanks
4/2/2021
Deirdra P. VERIFIED CUSTOMER
Eddie delivered great customer service
4/1/2021
Teresa F. VERIFIED CUSTOMER
Very happy with the service. Will be back for more service for my vehicle. Thank You!!!
3/31/2021
Morales L. VERIFIED CUSTOMER
????
3/31/2021
Richard S. VERIFIED CUSTOMER
very satisfied and my service man Eddie was very attentive.
3/31/2021
Maria C. VERIFIED CUSTOMER
My car was ran about 30 miles. Was dropped off with full tank and picked up with half tank. Luckily I voiced it and my tank was filled. Why do they use vehicles to run errands. Maybe their personal vehicles can be used next time!
3/29/2021
Eduardo J. VERIFIED CUSTOMER
Reliable service
3/29/2021
Leonardo G. VERIFIED CUSTOMER
We have spent approximately $1,600 and the problem was not been solved. They keep telling me different things every time.
3/29/2021
Servando C. VERIFIED CUSTOMER
Today we went to the Nissan in San Bernardino and it was a bad experience, what they did was ****. They were saying my car had yellow paint it was in an accident when it wasn’t, I had ran over yellow paint the city left on the street
3/28/2021
Renee L. VERIFIED CUSTOMER
Great service again
3/28/2021
Victor C. VERIFIED CUSTOMER
Excellent Serviice and Eddie is the best
3/28/2021
Celia C. VERIFIED CUSTOMER
You guys are WAY better than the "team" Larry Miller had. Everyone is friendly and upfront and straight-forward with me.
3/26/2021
Leona H. VERIFIED CUSTOMER
Fastest we have ever been in and out of there. I would still like to receive promos for oils changes and stuff. You have my address already thank you very much!
3/24/2021
Palmerin C. VERIFIED CUSTOMER
I was incorrectly charged for services
3/24/2021
Teresa L. VERIFIED CUSTOMER
All my needs were met. Guillermo was very helpful to make sure of this he does a great job...
3/24/2021
Albert H. VERIFIED CUSTOMER
The service was quick and Guillermo was very friendly and very helpful.
3/24/2021
Kejal P. VERIFIED CUSTOMER
The last two times my advisor just rushes through what was found that needs to be fixed. He is not customer service oriented. Also, I was told my brake fluid was in the red and I just got that changed. Also, they did not check my tire pressure. I had too much pressure in my tires. I feel like the honesty of this dealership is lacking. I’m not sure I want to bring my vehicle back.