On star and sires comes with the car for a three month trial. I wanted it removed from my radio and no one in your service department knew how to remove it. The gentleman who sold me the car showed me. Your service department told cme that I had to deal with it. Wrong answer. My air conditioner dose not keep up with the hot weather in Arizona where I have a home. It is uncomfortable on high. I took it in there to see why. They could not find out why. My Toyota does fine. So what do I do?
6/6/2021
Dale W. VERIFIED CUSTOMER
Shawn Turner was very responsive and helpful!
6/6/2021
Hugo C. VERIFIED CUSTOMER
Thank you so much Curtis for taking good care of all the issue on my truck! As always...satisfied customer????
6/5/2021
Alma L. VERIFIED CUSTOMER
Great work ! Thank You
6/5/2021
Michael C. VERIFIED CUSTOMER
I really appreciated Trevor I’ve been there a couple times now and it’s night and day for my first experience Trevor is a really good service advisor knowledgeable and made me feel completely comfortable with everything and everything was done in a timely manner it was much appreciated
6/5/2021
Andrew M. VERIFIED CUSTOMER
I appreciated Maria’s attention to my problems with my car. When I called that afternoon regarding the status of my car she said she would find out and she’d called me back. She called me back within fifteen minutes. Maria called me the next morning to let me know my car was ready. She knew I had appointments to tend too during the day. Thank you for the excellent service Maria.
6/5/2021
Steven N. VERIFIED CUSTOMER
The service receptionist was great. She helped straiten out my appointment.
6/5/2021
Jerry B. VERIFIED CUSTOMER
Bring back coffee in the lounge please
6/4/2021
Julianna M. VERIFIED CUSTOMER
Trevor was very friendly and easy to work with. Great customer service and very professional.
6/4/2021
James S. VERIFIED CUSTOMER
I received the highest quality service I could ask for from Ty Scott. A +
6/4/2021
Daniel K. VERIFIED CUSTOMER
Carlos did a very customer service job yesterday as today. He kept me well informed of the events and schedules.
6/4/2021
Anthony F. VERIFIED CUSTOMER
Curtis is awesome. I appreciate his service.
Give him a raise.
6/4/2021
Pakko M. VERIFIED CUSTOMER
Sean was great!!
6/4/2021
Victor C. VERIFIED CUSTOMER
I had an issue with my car that I didn’t have prior to bringing it in for a oil change service and I don’t like having to prove myself to get it resolved, I’m not asking for a new car just the one back I brought in when I left it for service
6/4/2021
Finis T. VERIFIED CUSTOMER
The service that I received was more than exceptional. I brought my car in on Tuesday to schedule an appointment for service. The appointment was set for Friday. When I went to leave, my car wouldn't start, so I left it there.
The next day, 2 days before my car was scheduled to be worked on, I received a call informing me that my service was complete. Service does not get much better than that.
More than major kudos are deserved for Peter McGinnity.
6/4/2021
Michelle F. VERIFIED CUSTOMER
Carlos was very polite, and got the job done quickly. Nice guy. ????
6/4/2021
Benjamin O. VERIFIED CUSTOMER
Buying from you guys was horrible. Getting my first service from you guys was horrible. After speaking to your service manager things have improved a great deal. There is light at the end of the Chevy EV tunnel?
6/4/2021
Al V. VERIFIED CUSTOMER
Jon is an awesome person in your service dept., he has been my contact for nearly all my many years of having my GMC truck serviced (since 2003). He is very keyed on a customer’s repairs and or a simple question that I may have before making an appointment. If he has concerns on my questions or issues,,,He would return my call with promptness.... and explain in detail with me so I can fully understand the procedures, or tasks to be done according to manufacturers specifications. I’m very well aware that my vehicle is not new,,, and after market parts are readily available, however Paradise Is second to none..., it’s the people here that makes a whole...it’s not all dollars and cents,,it goes way beyond that of a garage shop around the corner. I’ve never had a bad service in all those years,,, So yes my next vehicle will be a GMC make....!!!
6/4/2021
Dave M. VERIFIED CUSTOMER
Keep up the superb job!
6/4/2021
Margaret L. VERIFIED CUSTOMER
Jon was a great communicator. I would not hesitate
to request him as my service advisor fir my next appointment. Thank you!