James was very thorough and very efficiently. We will definitely be working with him again.
12/13/2025
Henry T. VERIFIED CUSTOMER
I love working with Trevor He's an amazing guy and makes you feel like you're part of the family
12/12/2025
Alissa H. VERIFIED CUSTOMER
He was very professional. He kept me updated constantly.
12/12/2025
Donald E. VERIFIED CUSTOMER
I was in at scheduled time and complete prior to anticipated completion time.
12/12/2025
Stan M. VERIFIED CUSTOMER
The vehicle dripped two. Puddles of oil under the engine after I brought it home. I’m not sure the service technician was just sloppy and got oil everywhere or if it is leaking oil. I would be happy to share pictures.
12/12/2025
Alvin C. VERIFIED CUSTOMER
Courteous and attentive to my written request for oil change. Paradise Cadillac in Temecula, is outstanding!????
12/12/2025
Wanda B. VERIFIED CUSTOMER
Really good check in an review. Jose did a great job.
12/12/2025
Jody W. VERIFIED CUSTOMER
Great job! We are super happy.Everything went very smoothly. Thank you !
12/12/2025
Caterpillar Inc. VERIFIED CUSTOMER
Everything worked out great
12/12/2025
Melanie K. VERIFIED CUSTOMER
Ty was very good about keeping me informed and he seemed trustworthy, which is important to me.
12/12/2025
Adrian P. VERIFIED CUSTOMER
Chris is the best service advisor I have ever had. He is always extremely thorough. Excellent at communication and absolutely cares 100% about the customers needs and concerns. We are very blessed to have him as our advisor and keeping our Cadillac in perfect order. Thank you so much for making the best part of our service always.
12/12/2025
Yolanda R. VERIFIED CUSTOMER
They gave me a small vehicle when I needed a bigger vehicle like the one I have due to me having kids and car seats. That was a big disappointment.
But Ted the service advisor was amazing and always a pleasure with him!
12/12/2025
Robert C. VERIFIED CUSTOMER
this was the 3rd time that I've brought the car in for transmission issues.
there has always been an intermittent clunk when shifting from reverse to drive, and it has stuck in 5th gear for a day or so on 2 different occasions.
the only thing ever done about it was a reprogram on the previous visit
12/12/2025
Vincent D. VERIFIED CUSTOMER
Outstanding customer service
12/11/2025
Jonathan D. VERIFIED CUSTOMER
Shane is excellent! Very prompt, helpful and had my truck back as promised, on time and slightly under budget!
Seriously a pleasure to work with!
12/11/2025
Claudia I. VERIFIED CUSTOMER
Ted was great and very professional
12/11/2025
Lynne W. VERIFIED CUSTOMER
There was one lower bumper scratch that was not removed.. I sent a picture and asked that it be notated..
12/11/2025
Brandon C. VERIFIED CUSTOMER
John was very helpful and answered all my questions. I also spoke to him about your extended warranty and he explained them to me. I spoke with Mallory in finance and he further explained and showed me pricing. We will be purchasing an extended warranty shortly.
Thank you,
Brandon C