chris, did a good job finding my complaint about a smelly kinda propane and humming sound coming on my engine, chris find out that my front Differential bearings broke down and thanks god that covered by the warranty. i’m very happy on the service they did on silverado 2017 night edition. ????????
5/4/2023
Federico S. VERIFIED CUSTOMER
Exceptional Service from an Outstanding Advisor - Carlos is the Gold Standard!
I recently had the pleasure of visiting Paradise Chevrolet service center, and I must say that the level of care and professionalism I received from my service advisor, Carlos, was truly second to none. I've had my fair share of experiences with various service centers in the past, but Carlos has set a new gold standard for what it means to provide outstanding customer care.
From the moment I walked into the dealership, I was greeted with a warm smile and a genuine willingness to assist. Carlos patiently listened to my concerns and took the time to thoroughly explain the necessary repairs and maintenance work required for my vehicle. His technical knowledge was impressive, and his ability to communicate complex concepts in layman's terms truly set my mind at ease.
Throughout the entire process, Carlos was attentive, responsive, and efficient. He provided regular updates on the progress of my vehicle, ensuring that I was always kept in the loop. I was particularly impressed by his commitment to delivering on his promises - the work was completed on time, and to the highest standards of quality.
What truly sets Carlos apart, however, is his genuine passion for his work and his unwavering commitment to customer satisfaction. It is abundantly clear that he truly cares about each and every one of his customers, going above and beyond to ensure that our experience at Paradise Chevrolet service center is nothing short of exceptional.
I cannot thank Carlos enough for his unparalleled service and dedication. His boss should be incredibly proud to have such a remarkable individual representing the Chevrolet brand. I wholeheartedly recommend Carlos and the entire team at Paradise Chevrolet service center for anyone in need of top-notch automotive care. I am confident that you, too, will be amazed by the extraordinary service you receive. Five stars simply don't do justice to the caliber of service provided by Carlos - he is truly in a league of his own.
5/4/2023
Roy H. VERIFIED CUSTOMER
Jon always goes above and beyond to ensure you are completely satisfied with your vehicle’s maintenance.
5/4/2023
Jeremy P. VERIFIED CUSTOMER
Mustafa did an excellent job. He answered all my questions and I will definitely be back.
5/4/2023
Alejandro S. VERIFIED CUSTOMER
Ty Ted
5/4/2023
Joe M. VERIFIED CUSTOMER
Great service by Chris, my only other thought was the cost to replace the back up camera seemed a bit high, hope this one lasts longer than the original- 2 1/2 years
5/4/2023
David P. VERIFIED CUSTOMER
Everyone was helpful, professional and had a smile. The car was ready. Almost 45 minutes ahead of schedule and the cost was way less than the estimate. Thank you.
5/4/2023
Joshua L. VERIFIED CUSTOMER
Ty is very informative and great to work with
5/4/2023
Harry S. VERIFIED CUSTOMER
TREVER WAS VERY HELPFUL, PROFESSIONAL, ANSWERED ALL QUESTIONS, RESOLVED ALL ISSUES.
5/3/2023
Royanna Z. VERIFIED CUSTOMER
He was courteous and efficient. Very nice. He escorted me to the waiting room and showed where everything was. The snacks were great and the car was done earlier than estimated.
5/3/2023
Hedy I. VERIFIED CUSTOMER
Job well done by all employees from start to finish: diagnosed the problems and fixed them in a reasonable amount of time. Cost was brought down where possible. Overall, a good experience. Thank you to all the employees!
5/3/2023
Portcia P. VERIFIED CUSTOMER
Mr Gosting is always kind, knowledgeable, helpful and you can count on him to take care of you and alert you as your vehicle is being serviced. Thank you for a wonderful service advisor.
5/3/2023
James M. VERIFIED CUSTOMER
Chris…very polite, helpful, professional!
5/3/2023
Phil P. VERIFIED CUSTOMER
Very happy with the service your service advisor. Ty did an excellent job. Follow up and all everything necessary to have a happy customer.
5/2/2023
Josephine C. VERIFIED CUSTOMER
Mr. Hayden Gosting is very respectful and professional. He’s knowledgeable. He is highly recommended. My service experience today is much different from the service experienced I had from Mr. Carlos.
Thank you
5/2/2023
Joseph B. VERIFIED CUSTOMER
Your team is very professional. All work was completed in a timely manner.