Thank you. Great customer service and representative
1/5/2024
Jude D. VERIFIED CUSTOMER
Thank you Chris for your prompt messaging and update status of my SUV.
1/5/2024
Patrick B. VERIFIED CUSTOMER
Ted was great but I’m disappointed that my new truck is already having problems. And on top of that the parts are back order with no expected date. So I guess I don’t roll my windows down for a while. Very disappointed
1/4/2024
Kiah M. VERIFIED CUSTOMER
Issue was not fixed, but I understand they could not replicate the issue on location. Trevor was very responsive and did a great job of communicating.
1/4/2024
Tony A. VERIFIED CUSTOMER
Keep up the good work.
1/4/2024
Troy T. VERIFIED CUSTOMER
Service advisor James is an outstanding example of customer service. He kept me well informed and accommodating for any inconvenience on my part. James is a credit to your organization.
1/4/2024
Mary K. VERIFIED CUSTOMER
James was great to work with, friendly, fast and efficient. Had a great experience. A+++
1/4/2024
Brennan P. VERIFIED CUSTOMER
Everything was very professional and Jeff always kept me informed, I would highly recommend your service department to anyone
1/4/2024
William G. VERIFIED CUSTOMER
Service rep was very professional, and thorough kept me fully advised of the process along the way.
1/4/2024
Ge Healthcare. VERIFIED CUSTOMER
Great Service from the Paradise team! Ty was great.
1/4/2024
Mike F. VERIFIED CUSTOMER
Peter was excellent. He was effective,friendly, and a pleasure to work with.
1/4/2024
Manuel R. VERIFIED CUSTOMER
Though it was frustrating to have to return a week later for similar work, Trevor was helpful and professional. I feel confident that he did everything he could to make my interactions easier.
1/3/2024
Imil D. VERIFIED CUSTOMER
Keep up the good work!
1/3/2024
Jeanine G. VERIFIED CUSTOMER
James provided excellent service!
1/3/2024
Joseph M. VERIFIED CUSTOMER
I didn't receive these photos until after I paid my bill. I was just wondering why I wasn't told this beforehand?
So the filters were put back in as is? Ridiculous......
1/3/2024
Lani B. VERIFIED CUSTOMER
Mr. Scott was knowledgeable and let me know what I needed. He was courteous and had my car done in a very timely manner. I had a very good experience. I am glad he is there. Will look forward to my next service with him.
1/3/2024
Giancarlo D. VERIFIED CUSTOMER
I brought my car in for a braking vibration, then left with a four thousand one-hundred-dollar bill for work I did not need to be done. Also, I was told my transmission had issues after I brought it in again regarding the shaking I never had while driving. I have no transmission or other problems with my car except the sharking while braking. There were no water leaks in my garage, but I was told my water pump needed replacing. Then, shortly after, I needed a tune and radiator flush. My car is shaking now, and they seem not to care but create more problems, telling me that shaking is the transmission even though I had no transmission issues. Its insanity. The only way I would be happy is if they removed all the work they did and gave me the car back as I brought it into the dealer, working with no issues except the breaking problem. I provide the mechanics with an F+. Customer service agent Trevor a c- for not doing due diligence on the work that needed to be done. They need training or get recertified. Works experience I have ever had with a dealership. I have had issues before, but this one is the worst. I will contact the BBB and any other agency to resolve these issues.
1/2/2024
Luvly W. VERIFIED CUSTOMER
Ted is very professional and is always willing to provide advice about my vehicle.
1/1/2024
Clemmie B. VERIFIED CUSTOMER
Cris was a joy to work with,really took care of me in customer service department,would love to work with him again