I absolutely love the team at Paradise Cadillac Chevrolet. I have had my vehicles over the years serviced at many dealerships and by far everybody exceeds on all service levels. Thank you guys all so much again for another great service.
4/18/2024
Maddison T. VERIFIED CUSTOMER
You guys are awesome! Love the paradises team
4/18/2024
Jim W. VERIFIED CUSTOMER
Nick kept me informed up front and we discussed the report card. My truck was ready in the time allotted.
4/18/2024
Andrew M. VERIFIED CUSTOMER
Peter was a great help
There was an issue with warranty co and he took it up with them went to bat for me and got the repair done and paid for under warranty
I’m very happy customer
4/17/2024
Nicole S. VERIFIED CUSTOMER
Chris is always amazing. I trust him, and he is very communicative. I won’t go to any other tech.
4/17/2024
Tristan R. VERIFIED CUSTOMER
Chris was awesome he went above and beyond making sure the Cadillac was properly serviced and upgraded. Chris was amazing!
4/17/2024
Jeannetta F. VERIFIED CUSTOMER
I Jeannetta was very satisfied with the service the sales person was very easy to work with a great personality. Thanks for everything
4/17/2024
Edward M. VERIFIED CUSTOMER
Very nice people. Way better than GMC next door.
4/17/2024
Christina N. VERIFIED CUSTOMER
The service team exceeded expectations today. So did the supervisor in the cashiers department.
4/17/2024
David M. VERIFIED CUSTOMER
Very service oriented and exceeded expectations.
4/17/2024
Kenneth B. VERIFIED CUSTOMER
Chris Stilgebouer is the best advisor ! He communicates well and makes sure all tasks are completed efficiently and he makes things easier while having our car worked on . He’s very professional and we feel
at ease knowing he is in charge of getting our car’s problems solved .
4/17/2024
Amanda D. VERIFIED CUSTOMER
My tech was very knowledgeable and friendly. 10 stars.
4/17/2024
Joan D. VERIFIED CUSTOMER
Trevor is always very polite , helpful, knowledgeable and attentive. He kept me informed during my visit. He is an asset to the company. I work with the public and I know how challenging people can be. Great job!
4/17/2024
David V. VERIFIED CUSTOMER
Very accommodating and courteous
4/17/2024
Federico S. VERIFIED CUSTOMER
Exceptional Service and Communication by Jon Hernandez at Paradise Chevrolet.
Jon Hernandez at Paradise Chevrolet in Temecula, CA, was nothing short of outstanding. Having my truck in the shop can be a stressful experience, especially when it's longer than anticipated due to a back-ordered part. However, Jon went above and beyond to ease my concerns.
Jon's communication was exemplary. He kept me updated regularly, ensuring I knew exactly what was happening with my truck and what to expect. His proactive approach in informing me about the back-ordered part and how it affected the repair timeline was particularly appreciated. It's rare to encounter someone so dedicated to customer service, ready to provide clear and frequent updates.
Thanks to Jon, what could have been a frustrating experience turned into a showcase of professionalism and customer care. If you're taking your vehicle for service at Paradise Chevrolet, ask for Jon Hernandez. He will take good care of you and your vehicle with top-notch service and communication.
Rating: ????? (5/5)
4/15/2024
Stephen Y. VERIFIED CUSTOMER
My service advisor Landyn Richardson was very friendly, polite, and explained everything clearly. The waiting room was clean and well appointed. The service took 80 minutes entry to exit which wasn't unreasonable for an inspection and tire rotation.
4/15/2024
Peter Z. VERIFIED CUSTOMER
Jeff was courteous and kind. He treated us with kindness and respect.
4/15/2024
Michael C. VERIFIED CUSTOMER
Jeff gave me excellent advise regarding my purchasing of a new battery very helpful and knowledgeable
4/14/2024
Francisco L. VERIFIED CUSTOMER
I spent 2.5 hours there to get an oil change and tire rotation. When I arrived there many people that came after me were helped right away and I felt like I was being skipped. I was the first one there for the group that came around 10 am and the last one out.
4/14/2024
Eric K. VERIFIED CUSTOMER
Nicolas like all the staff at Paradise Cadillac/Chevrolet is extremely professional and courteous. I appreciate him.