I waited for almost and hour to be seen when I had an appt, all the people behind me got helped first. Candace was very rude and and inconsiderate. Her tone has been rude both times she has helped me. Has given me false information.
6/8/2021
Asia S. VERIFIED CUSTOMER
Typically I’m welcomed by friendly service riders, just not today. After entrusting Claremont Toyota with 2 new vehicles driven off their lot, and service throughout the years (over 10), I just wasn’t satisfied today.
6/8/2021
Diana N. VERIFIED CUSTOMER
I have requested Candace since I’ve been coming there. I feel she is honest with me and that’s very important to me.
6/8/2021
Maria G. VERIFIED CUSTOMER
Very helpful Amazing customer service!
6/8/2021
Rebecca L. VERIFIED CUSTOMER
Luis was SUPER nice and helpful as soon as I drove up! I mentioned my car missing a part and showed him the noise that was coming from dashboard while driving and he got everything taken cared of! I left it there and picked up next day since I had late appointment but when I picked it up he gave me my paperwork and explained why my car didn’t have that part and what the noise was! He explained that the technician was driving it and they kept trying everything and finally saw the loose part. He made sure they put everything back in place super tight! Last time it got maintenance, no one talked to me about my car and I just got a text it’ was ready and gave me paperwork. I appreciate his effort to really make sure my car was safe and that I well informed about my car!
6/7/2021
Roberto M. VERIFIED CUSTOMER
I wasn’t allowed to go in the shop to talk to the mechanic about mi car problem .I want to make sure he identify the noise I stated.
6/7/2021
Ashok R. VERIFIED CUSTOMER
Thank you, customer service has improved significantly.
6/7/2021
Chaline C. VERIFIED CUSTOMER
Everything went well with the service. Just wish the car could have been wash , car wash was broken. and my name could have been edited was spell wrong. But Candace said have to wait for next service. The car was received in timely manner after service was done.
6/7/2021
Aracely M. VERIFIED CUSTOMER
Very satisfied
6/7/2021
Veronica Cueva. VERIFIED CUSTOMER
She was not complicated.
6/7/2021
Michael P. VERIFIED CUSTOMER
The team worked very fast. Luis was not only super informative but very friendly would recommend this service department over any other Toyota service department.
6/7/2021
Steve B. VERIFIED CUSTOMER
Your previous policy of including a car wash was nice. I just paid over $600 on a basic service and not offering that seems pretty cheap!
6/6/2021
Cecilia C. VERIFIED CUSTOMER
Scott Zalibra was ver courteous, patient and professional. Great costumer service Thank you.
-Ernesto & Cecilia C
6/6/2021
Jovito F. VERIFIED CUSTOMER
Phil Tarin is an exceptional service advisor. A person I hold in high esteem.
6/6/2021
Michelle K. VERIFIED CUSTOMER
Olivia was really nice. I liked her personally.
6/6/2021
Tyler Y. VERIFIED CUSTOMER
Your advisor "ozzy " gave me his best service.
I satisfied perfectly at this time. Thank you for your service.