Osvaldo (Ozzie) was great, very helpful, informative, and very professional.
He updated me on service of my vehicle in tact manner; he was very clear and concise of the process of maintenance issues. I believe that Osvaldo is a great asset to Claremont Toyota; and I will continue to have my vehicle to be serviced at Claremont Toyota, and I will also plan on purchasing a vehicle there in the future. Thank you, Claremont Toyota and Ozzie for the great help. Thank you, and Happy Holidays!
12/16/2021
Judith M. VERIFIED CUSTOMER
The only thing that might have been helpful is if I had been told that the car would be not be repaired with the recall of the air bag
I guess there was no part or parts available. This is by all means not the fault of the service writer.
12/16/2021
Karen M. VERIFIED CUSTOMER
3.5 hours for an oil change. Second time.
12/16/2021
Adela P. VERIFIED CUSTOMER
Good customer service
12/16/2021
Javiola B. VERIFIED CUSTOMER
App at 715 I left 3:30 min later in addition after paying for just an oil change no other service they had you guys had me waiting over 20 min outside in 40 degree weather I had to call Ozzie and still nothing finally went inside and complained. I will never come back !
STOP MAKING APPOINTMENTS IF YOU GUYS CANG HANDLE IT !
12/16/2021
Debora S. VERIFIED CUSTOMER
I waited THREE hours to just be told there was a bag stuck on my exhaust and the oil cap was loose. There should really be some triage system so that there isn’t such a long wait for some of the services. Also, why was the oil cap loose?? I took my car to your location for an oil change so it was your fault that it was loose.
12/16/2021
Lulu Z. VERIFIED CUSTOMER
Excellent!
12/15/2021
Helen B. VERIFIED CUSTOMER
Great. Thank you
12/15/2021
Victoria A. VERIFIED CUSTOMER
Thank you for great customer service.
12/15/2021
Dominic P. VERIFIED CUSTOMER
The tires were not rotated
12/15/2021
Stewart M. VERIFIED CUSTOMER
Oscar did a great job again! ????
12/15/2021
Darin R. VERIFIED CUSTOMER
Excellent and professional.
12/15/2021
Steven D. VERIFIED CUSTOMER
Service provided was excellent as well as timely.
12/15/2021
Nelssi B. VERIFIED CUSTOMER
Excellent service ????
12/15/2021
Karina C. VERIFIED CUSTOMER
Excelente servicio
12/15/2021
Juan C. VERIFIED CUSTOMER
Very professional since first contact, she answer all my questions, she call me to let me know my vehicle was ready
. Great customer service.
Thank you.
12/15/2021
Leilany M. VERIFIED CUSTOMER
Olivia its very professional
12/15/2021
Adriana F. VERIFIED CUSTOMER
Welcoming and friendly
12/15/2021
Ceta B. VERIFIED CUSTOMER
He was very pleasant
12/15/2021
Jose R. VERIFIED CUSTOMER
Muy buena atención de parte de Óscar armas gracias