It kind of looked like they may have washed the outside. I just wished they would wiped down the interior and vacuumed. That would have been nice!
9/22/2025
Lilia S. VERIFIED CUSTOMER
Jesus Revera has again made the experience 5 stars. I came in for a routine oil chg, only to find out I had a leak in my transmission seal. He knew i had a planned road trip n expedited the repair to meet my schedule.
He handled the experience w professionalism n understanding.
Thank you to Jesus!
9/20/2025
Joy T. VERIFIED CUSTOMER
Good service
9/20/2025
Ruth I. VERIFIED CUSTOMER
Great service today! Thank you!
9/20/2025
Jeffrey W. VERIFIED CUSTOMER
I left a comment on the other survey
9/19/2025
Thomas J. VERIFIED CUSTOMER
When l scheduled the service online the first reason l stated for bringing the car in was to have the CVT fluid level checked and corrected if required. It wasn't until l got there that l was informed they will only do that if you get the $300 flush. Also it seemed like everyone was scheduled for about the same 3 hours we were there. When we left at 2 PM the waiting room was almost empty.
9/18/2025
Barbara T. VERIFIED CUSTOMER
One of the supplemental warranty packages was misrepresented by the finance rep. I don’t believe that it was intentionally done. They just misunderstood their product. They told me that the terms were per year for five years. But when I asked where was that wording in writing they couldn’t find it. It was only after talking to the company that services the warranty that they found out that the terms were not per year, but for the whole five year term. For example, the tire coverage was $1000 total for five years, but they told me that it would be $5000 for five years.
9/18/2025
Larry L. VERIFIED CUSTOMER
Had a 11:30 appointment for a routine oil change and finally left at about 1:30. Having an appointment is really meaning less
9/18/2025
Susan K. VERIFIED CUSTOMER
Great service thank you for your help
9/18/2025
Nestor R. VERIFIED CUSTOMER
Great service! This was my first oil change (complementary) for my OB 2025. After the oil change the car feels less sluggish... I am extremely happy with the new performance of the car after the oil change.
9/18/2025
Madison V. VERIFIED CUSTOMER
I am not sure why my RO is closed as I have made it very clear that I will not be picking the vehicle until I do another test drive with my technician and/or shop foreman. While conducting my test Friday last Friday the technician was able to duplicate the break screeching sound. On Monday I received a message my car is ready for pick up. I informed my advisor that I am not comfortable picking up my car until I do another test drive. The one issue that was able to be duplicated is not fixed and I am supposed be okay to pick up the vehicle.
9/17/2025
Barry C. VERIFIED CUSTOMER
As always, the entire staff did great. I continue to share my positive experiences with friends and family. Keep up the fantastic work!
9/16/2025
Janet J. VERIFIED CUSTOMER
Patrick — My Service Advisor IS AMAZING and very helpful! ????????
Other advisors in service need some training on customer service tho! ????
9/16/2025
Justin P. VERIFIED CUSTOMER
Patrick in Service was amazing and friendly - thanks for the quick work on our vehicle! Great customer service and we’ll be back for the next scheduled maintenance
9/16/2025
Steven S. VERIFIED CUSTOMER
The price with coupon should have been explained about the charges.
9/16/2025
Gaetano P. VERIFIED CUSTOMER
The entire service team and in particular Patrick Wortham and the gentleman who actually worked on my vehicle were fantastic. All my experiences with this dealership have always been above well above average. I’m always recommending people to this dealership. In fact, I encourage my mother-in-law to purchase a vehicle from here just a few months ago.
9/16/2025
Wendy S. VERIFIED CUSTOMER
Great service!
9/14/2025
Ryan J. VERIFIED CUSTOMER
Jesus has been very helpful these past couple visits. Highly recommend him if your looking for a service rep
9/12/2025
Victoria C. VERIFIED CUSTOMER
Patrick was awesome! I did not have an appointment and I was having tire issues and he quickly made time for my emergency. Also my oil change timeframe was approaching so he asked if I would like to take care of that with the tires? I agreed. He informed me about all my tires having nails and the price it would be to replace them. He made sure my car was safe and ready before the end of the day. I just appreciate his service all around!
9/12/2025
Stefan H. VERIFIED CUSTOMER
Always straight forward and honest. That keeps me coming back.