Waiting time is too long. Was there almost 3 hours. However I trust Springhill Toyota which is why I come there.
3/12/2021
Patricia J. VERIFIED CUSTOMER
Great
3/12/2021
Ivy J. VERIFIED CUSTOMER
There are no visible outlets to recharge cellular devices, it would be nice if there were outlets in the waiting areas .
3/11/2021
Fredrick R. VERIFIED CUSTOMER
Every time I bring my car in for service, Jeff Collins has made my experience at Springhill Toyota a great experience
3/11/2021
John E. VERIFIED CUSTOMER
Thank y’all for taking such good and fast service.
3/11/2021
Toni R. VERIFIED CUSTOMER
Thanks for your service.
3/11/2021
Billy J. VERIFIED CUSTOMER
None
3/11/2021
Judith R. VERIFIED CUSTOMER
I was completely satisfied. Everyone was so pleasant. Jeff let me use a loaner since it took longer than expected to take care of all the recall issues. I hoe someday to purchase another Rav 4. I plan on passing my 2006 Rav 4 Sport to my son.
3/11/2021
Judy L. VERIFIED CUSTOMER
Edward always makes me feel like a priority.
3/11/2021
Beatrice W. VERIFIED CUSTOMER
I was satisfied with the service and courtesy that I received from Mr Fleming. I appreciate the call to notify me when my vehicle was ready.
3/10/2021
Robert H. VERIFIED CUSTOMER
I feel that making an appointment i useless. Mine was for 2pm, To get my tire repaired. I had a nail in my tire and needed a plug. I was checked in at 150pm by a not to friendly staff member. He seemed annoyed that i interupted whatever he was doing. I watched my truck being driven back to where they do the work at 155pm. I didnt get my truck back until 435 pm. The woman that helped me was very nice and didnt charge me for the job done(double the price than the competition) which was very kind of her. This was my third time taking my truck here and the second bad experience. Lesson learned. I will not be taking my truck there again. I am still under warranty and would rather drive further and pay for better service at discount tire etc...
3/10/2021
George T. VERIFIED CUSTOMER
As always, Jeff Collins made our visit as pleasant as possible. He has always provided courteous and professional service that we truly appreciate.
George J. and Myra Thomas
3/10/2021
Frank B. VERIFIED CUSTOMER
Good servic done in a timely maner.
3/10/2021
Paula S. VERIFIED CUSTOMER
My only concern is I didn’t get a multi-point check sheet. I always received the check sheet in the past. Did not realize I didn’t have one until I was home.
3/10/2021
Angel G. VERIFIED CUSTOMER
AMEN
3/9/2021
Larry M. VERIFIED CUSTOMER
You always do too notch service, it is unfortunate the the noise in the dash that we are subjected to didn't show up. Maybe next time.