Love Rolando. He is very thorough and professional!
3/1/2022
Lasheka S. VERIFIED CUSTOMER
Seth offered superior customer service by constantly keeping me updated while my vehicle was in Volkswagen possession. That was amazing thank you
3/1/2022
Gil M. VERIFIED CUSTOMER
He helped me with my issues
3/1/2022
Mildred M. VERIFIED CUSTOMER
Thanks
3/1/2022
Michael M. VERIFIED CUSTOMER
The work was done in a reasonable amount of time,ANDED the coupon that Brandon Volkswagen gave me they honor it. THANKYOU
3/1/2022
Ronell R. VERIFIED CUSTOMER
Seth was very courteous and professional. Answered all our questions and kept us informed.
3/1/2022
Clint K. VERIFIED CUSTOMER
N/a
2/28/2022
Roberto F. VERIFIED CUSTOMER
Problem unresolved
2/27/2022
Jennifer A. VERIFIED CUSTOMER
Carlos is a wonderful service advisor. I feel I can trust his recommendations
2/27/2022
John V. VERIFIED CUSTOMER
Carlos did a great job, he definitely works hard and knows his job. He was very personable as well.
2/27/2022
**** L. VERIFIED CUSTOMER
Good service
2/27/2022
Sharon M. VERIFIED CUSTOMER
The Service Manager is really focused on customer service and satisfaction. However, I have had two VWs to have major issues even with VW doing service maintenance at the specified intervals. Simply have lost my trust in the VW organization as well as it’s vehicles. My next car will not be a VW.
2/26/2022
Kamala D. VERIFIED CUSTOMER
Excellent service from Seth Kelman
2/25/2022
Charoltte C. VERIFIED CUSTOMER
Rolando Malave was thorough,knowledgeable, was sensitive to my concerns, patient, and his level of customer service was excellent. He adds value to your service department.
Charlotte Colbert
2/25/2022
Gary M. VERIFIED CUSTOMER
Rolando was good to work with. However about 25 miles into over $1000 worth of work/service check engine light came back on. I will be back in on Friday morning!
2/25/2022
Tab K. VERIFIED CUSTOMER
3days for a one to two hour diagnosis which I felt was lack luster
The courtesy point inspection is a joke and only an up sale opportunity..$102. To replace two wiper blades... iam amazed that a axel shaft boot that was inspected less than 100 miles ago now has a grease leak ...the size of a screwdriver
I paid close to $200 bucks to remind me once again why to do all my car maintenance myself...you caught me traveling away from my shop back in Maryland and got me!
2/25/2022
Debbie R. VERIFIED CUSTOMER
Excellent and thoroughly explained all details!!!
2/25/2022
Mackenzie E. VERIFIED CUSTOMER
He was wonderful to work with! Very polite and helpful.
2/25/2022
Mike O. VERIFIED CUSTOMER
Antoin is awesome, bright, engaging, informative and a solid nice person
2/24/2022
Ime T. VERIFIED CUSTOMER
I specifically chose Seth, He really knows the product inside and out. 5 stars.