Mrs Stewart was excellent and even though she was super busy I still received the highest level of professional service everyone in the service department was very friendly and I will continue to use this service center for that very reason
10/17/2020
Agnes B. VERIFIED CUSTOMER
The problem still exist radio still making the same noise
10/17/2020
Lisa P. VERIFIED CUSTOMER
The associates at this Honda dealership are professional, friendly, knowledgeable and helpful. We always enjoy our visit to Norm Reeves Honda.
10/17/2020
John T. VERIFIED CUSTOMER
Angela is FANTASTIC !!!
10/16/2020
Todd S. VERIFIED CUSTOMER
Awesome service
10/16/2020
Thomas I. VERIFIED CUSTOMER
I was very happy with Angela Stewart. She was very busy but took the time to take Kevin while my family is in a bit of a crisis and needed are car as soon as possibl
10/16/2020
Beverley L. VERIFIED CUSTOMER
It was a delight dealing with Terrel. He was very professional. Thanks for asking.
Beverley L
10/16/2020
Benjamin R. VERIFIED CUSTOMER
Our car was purchased from this dealer just 6 months ago and now has a bad engine needing $3,400 in repairs (with just 80,000 miles). We tried to bring it in and were unable during the pandemic (and have proof of texts, etc. regarding the issue to our sales associate when the car was under warranty) and are now being told that we are out of luck and on our own. Not to mention, as a “courtesy” they offered me just $7,500 for a car I paid $14,000+ for only 12,000 miles ago. To say that I am disappointed in Norm Reaves Honda, would be an understatement—May be the worst customer service I’ve experienced thus far.
10/16/2020
Nancy S. VERIFIED CUSTOMER
Honda service was excellent. They got me in and out timely for my vehicle recalls
10/16/2020
Catherine C. VERIFIED CUSTOMER
Thank you. Terrell was very nice
10/15/2020
Donald M. VERIFIED CUSTOMER
Service was very good
10/15/2020
Shirley T. VERIFIED CUSTOMER
Terrel was very kind and professional as well as all the people I ran into at your dealership not once did I feel in welcome or put off
You make owning a Honda a great thing and I will buy another in the future
10/15/2020
Richard E. VERIFIED CUSTOMER
Happy, kind, helpful
10/15/2020
Eleanor-Ann D. VERIFIED CUSTOMER
Eleanor-Ann D
10/15/2020
Betty Ann. VERIFIED CUSTOMER
Everything was excellent
10/15/2020
Kathy S. VERIFIED CUSTOMER
Angela was very kind although I arrived 5 minutes late for my appointment. She made me feel at home and told me about the waiting area, TV, free coffee and rest room. When the car was ready she came to get me, reviewed everything that was done then she escorted me to my car to help answer a question I had about the cruise control. She is a doll and an asset to your shop.
10/15/2020
Minerva V. VERIFIED CUSTOMER
Terrell was courteous and resolved my problem quickly.