I was told my car was not under warranty and it was covered. I had to look up the information myself and then when it was presented to your dealership it still had to be verified. This should not happen in my opinion. Very dishonest, and it would have cost me a lot out of pocket. I purchased my vehicle from this dealership. I expect higher standards than what I received.
10/22/2020
Tawnya D. VERIFIED CUSTOMER
Bill was very helpful and was able to get my vehicle services handled in a timely manner and kept me updated.
10/22/2020
Bonita G. VERIFIED CUSTOMER
Recall taken care of.
10/22/2020
Fred T. VERIFIED CUSTOMER
I am very pleased with your service. Very friendly and efficient. Many thanks to Mr. thanks Bill for managing my appointment.
10/21/2020
Aida G. VERIFIED CUSTOMER
Timely and thorough
10/21/2020
Jacqueline E. VERIFIED CUSTOMER
Angela was A-mazing! Even though I was the one running late, Angela and the service team still delivered AND at the end of the day?! I live and work in Sarasota and gladly make the trek here for this level of service.
10/21/2020
Nick V. VERIFIED CUSTOMER
Angela was excellent as always...
10/21/2020
Terry C. VERIFIED CUSTOMER
No problems, treated well and efficiently.
10/21/2020
Jack A. VERIFIED CUSTOMER
service representative needs some training in proper responses to customers
10/21/2020
Allen U. VERIFIED CUSTOMER
William Rufener was very helpful, he made bringing the car in a pleasant experience, if everyone was as professional as he was, no one would ever have a complaint.
10/21/2020
Linda M. VERIFIED CUSTOMER
Fast and efficient
10/21/2020
Bob F. VERIFIED CUSTOMER
I have known Angela for years. She is the master of the upsell.Her service knowledge is great.She is quick and always kept us in the loop
10/21/2020
Karen W. VERIFIED CUSTOMER
Excellent service as per usual!
10/20/2020
Meri R. VERIFIED CUSTOMER
Thank you, I was treated very professionally!
10/20/2020
Walter E. VERIFIED CUSTOMER
Angela is great to work with
10/20/2020
Joseph M. VERIFIED CUSTOMER
Service department and advisor were excellent.
10/20/2020
Roy K. VERIFIED CUSTOMER
Very professional
10/20/2020
Michael J. VERIFIED CUSTOMER
When I talked to Debra she said there was another recall we don't have the part for the camera wanted to make an appointment to do all at once I did not want to wait because the harness in the door that was recalled could cause fire I drive my grandchildren around so I'm fine with doing it in two Saturdays I get there and bill says I'm not on the list I explained it to Bill he got me in but wasn't happy bill wanted me to come back next Saturday and I said if I do that than I'm going to need a loaner and he replies for what its none of his damn business so happy its done but not happy I had to deal with this also they just happened to find 1 back up camera that I was told they were out of
10/18/2020
Ernest J. VERIFIED CUSTOMER
tire rotation and balance took two hours. After being told 5 to 10 mins,with car on line outside, took almost 1/2hr to get papaperwork and bill.