Raul is alway professional and clear with his explanations of what’s wrong with my car and why it needs the services recommended.
7/29/2022
Robert C. VERIFIED CUSTOMER
Always great service from Raul.
7/29/2022
Charles H. VERIFIED CUSTOMER
Thanks for the ride
7/28/2022
Reza L. VERIFIED CUSTOMER
The service advisor was great.
7/28/2022
Sue C. VERIFIED CUSTOMER
Thank you once again????
7/28/2022
Elizabeth P. VERIFIED CUSTOMER
My experience was above and beyond. He was helpful without being pushy- a huge plus! And why I’ll keep coming back to this location for service
7/28/2022
April N. VERIFIED CUSTOMER
Tom is the absolute best ????
7/27/2022
Suzanne M. VERIFIED CUSTOMER
Tom is always fantastic. The service and technician department are great.
7/27/2022
Martin S. VERIFIED CUSTOMER
Raul is the best
7/27/2022
Jeanette C. VERIFIED CUSTOMER
Tom always provides the best customer service and communicates with us throughout the day on the status of our vehicle.
7/27/2022
Elias N. VERIFIED CUSTOMER
well, thanks... the checkup and oil change was good and -for once- I did not pay a lot of $$ at the dealer ....(it's an exception I'm sure, but thank you).
7/26/2022
Jason R. VERIFIED CUSTOMER
Thomas (service advisor) provided great care.
7/26/2022
Wyndham S. VERIFIED CUSTOMER
Absolutely delightful experience as always. Top notch.
7/26/2022
Katherine T. VERIFIED CUSTOMER
Nathan was helpful and great at explaining what they did and why. Excellent customer service.
7/26/2022
Ann B. VERIFIED CUSTOMER
The fab I ordered doesn’t lock the car. This is very disappointing when I was told the new fab would lock and unlock the car. Waste of money. I want my money back.
7/25/2022
Jason K. VERIFIED CUSTOMER
Excellent service. Friendly and was able to give additional recommendations as needed. I did not get that additional service done but I definitely took note and will be doing this as soon as possible. Friendly and professional, nothing more that you can ask for.
7/24/2022
Kei M. VERIFIED CUSTOMER
The service check-in associate was outstanding!
The sales people working in the showroom that day were rude and all of them seemed like they were having a bad day! Definitely not a dealer o would buy a car from when I’m looking for an additional car. The sales people at Capo VW are so nice!
7/24/2022
Jonathan L. VERIFIED CUSTOMER
Nathaniel Arce was incredibly helpful and went the extra mile to make sure my car was perfectly serviced and up to date.
7/24/2022
Molly M. VERIFIED CUSTOMER
Every dealership I’ve been to washes your car after a service appointment. I was very disappointed that Norm Reeves does not offer that service. I’m thinking of going elsewhere for service. I was also annoyed by the countless texts, emails, call and mail that I was inundated with regarding my appointment. One text reminder is sufficient.