It was horrible, I will not trust Ford vehicles ever again. I will highly advise my family and friends to not buy Ford vehicles because they no longer put out long lasting quality product.
3/12/2021
Juan G. VERIFIED CUSTOMER
Very professional, courteous, kind. Explained service completely. Ty
3/12/2021
Roger M. VERIFIED CUSTOMER
Daniel did a great job dealing with my issues with my Ford Explorer
3/11/2021
Sheri M. VERIFIED CUSTOMER
Daniel was very professional and courteous. He kept me informed of the progress on my car and was very transparent about any fees I was looking at. Was pleasantly surprised how comfortable I felt.
I had my Honda for 15 years but it was time to move on, so I’m new to the Ford family. Very pleased so far....and I LOVE my Explorer!
3/11/2021
Mahea M. VERIFIED CUSTOMER
Problem is still there, just not as bad.
3/11/2021
John G. VERIFIED CUSTOMER
Excellent work and Service department Daniel Sanchez excellent thank you very much
3/11/2021
Nellie F. VERIFIED CUSTOMER
Tony Ybarra provides exceptional customer service and communication. I feel I’m getting someone who listens to my concerns and provides clear answers. This builds trust and keeps me coming back when service is needed on my vehicle. Please be sure to thank him.
3/11/2021
Alan S. VERIFIED CUSTOMER
Everything was very good as normal. You really do have a great service department.
3/11/2021
Dudley M. VERIFIED CUSTOMER
Jose is the best !!! It’s always great to see him, and he always delivers the best customer service. Thanks again !!!
3/11/2021
Petronila D. VERIFIED CUSTOMER
Made it easy and simple
3/11/2021
Jose P. VERIFIED CUSTOMER
Daniel was a very helpful representative. He did a great job keeping us informed along the way regarding all the repairs and costs. I appreciate the great customer service today!
3/11/2021
Danijel P. VERIFIED CUSTOMER
Great service!
3/11/2021
Rebecca S. VERIFIED CUSTOMER
Ivan was accurate with his time estimates. Felt no pressure to perform any of the additional work suggested by the mechanical team. Ivan was very respectful and I would appreciate working with him in the future.
In fact, Ivan was so respectful we scheduled service on our other Ford for the following day.
3/11/2021
Rachelle P. VERIFIED CUSTOMER
Excellent service
3/11/2021
Margaret M. VERIFIED CUSTOMER
Daniel was courteous and straightforward and shared future recommended service for my car
3/11/2021
Henry L. VERIFIED CUSTOMER
Ray was super helpful & a complete professional at doin his job. Thanks again
3/10/2021
Clarissa D. VERIFIED CUSTOMER
I am very satisfied with the service, Ivan was very good at keeping me posted with the diagnostic and suggested the additional services required according to the mileage
3/10/2021
Robin C. VERIFIED CUSTOMER
Everyone is especially friendly, attentive, and demonstrates the kind of exceptional level excellence that makes me proud to own a Ford. It was obvious to me that Ivan Cruz is a major key ingredient in this recipe of remarkable service. .
3/10/2021
John L. VERIFIED CUSTOMER
dont change a thing
3/10/2021
Guillermina M. VERIFIED CUSTOMER
Very Good and fast service and Ivan Cruz exelent attention thanks