I always receive professional service. Jose Torres is abtrue professional . He knows how to take care of his customers .
3/19/2021
Danny C. VERIFIED CUSTOMER
Jose was great to work with and very attentive to my concerns
3/19/2021
Lizette F. VERIFIED CUSTOMER
He was very helpful, answered all my questions and informed me about upcoming changes in the future.
3/19/2021
Winthrop A. VERIFIED CUSTOMER
I have been on the phone with him already.
3/19/2021
Rick H. VERIFIED CUSTOMER
Chris was awesome!
Took great care of me
3/18/2021
Micheal M. VERIFIED CUSTOMER
Tony was great
3/18/2021
Sean O. VERIFIED CUSTOMER
This is truly the SUPERSTORE !!!
All other Ford service departments in the LA
Region do not compare !!
Great job to Norm Reeves Service Professionals!!!
3/18/2021
David M. VERIFIED CUSTOMER
Raphael was very courteous and professional. Made the service experience easier.
3/18/2021
Pete H. VERIFIED CUSTOMER
I'm really happy with your quality of service and especially with Cindy Noun's knowledge and totally informative presence.
3/18/2021
James N. VERIFIED CUSTOMER
Excellent services and very helpful and thank you so much!!
3/18/2021
Vasthi W. VERIFIED CUSTOMER
Christopher was extremely communicative kind and respectful as he walked me through the process of how long it would take. When advised that I had already purchased the item he immediately apologized and took executive action to reduce the cost of labor. Looked clean cut and professional regardless of tattoos!
3/18/2021
Ivonne A. VERIFIED CUSTOMER
Great service!!
3/18/2021
Irene T. VERIFIED CUSTOMER
Rafael was very professional, courteous and concerned I would rate him a 10 out of 10
3/18/2021
Stacy B. VERIFIED CUSTOMER
Rafael was very helpful and was great about following up with me regarding the status of my vehicle.
3/18/2021
Francisco O. VERIFIED CUSTOMER
The problem was never fixed and it's still broken please look at the history
Look at the history of my car and the mirrors you
Want me to pay $600. Plus Of a problem they should've been taken care of along time ago again it's one thing after another
Feel free to call me and I will tell you all about it
3/17/2021
Coral G. VERIFIED CUSTOMER
Ivan gave excellent service! It’s my second time working with him and he exceeds my expectations. Thank you Ivan!
3/17/2021
Cheryl A. VERIFIED CUSTOMER
Everything was great except the sticker for the mileage change wasn’t completely removed from my inside windshield. Now I have an old sticker mess to clean up.????
3/17/2021
Ruben S. VERIFIED CUSTOMER
Very Happy with today’s service. As always was able to pick up my truck the same day without making an appointment
3/17/2021
Jaime M. VERIFIED CUSTOMER
Jose exemplified Fords authentic professional character. Give my best to Ford corporate and Jose Torres top notch. Give Jose a monetary raise. Thank you.