Rafael came through with his word and although it took a few months later to happen we're
very happy!!! Thanks...
3/28/2021
David B. VERIFIED CUSTOMER
Great service from Ivan Cruz. However Ivan was off the day I went to pick up my vehicle (you had it for 3 days) when I walked in to the office I was completely ignored as was another gentleman that came in after me. I realized everyone was busy but no one even acknowledged our existence and they kept looking the other way. The gentleman and I spoke to each other and we both felt ignored.
3/28/2021
Rachel B. VERIFIED CUSTOMER
Cindy Noun offered friendly service. It was a pleasure to do business with her. Thank you Cindy for your assistance.
3/28/2021
Kenneth I. VERIFIED CUSTOMER
Raphael did a great job explaining the process, what work would be completed and the estimated time to finish it.
3/28/2021
Ronza S. VERIFIED CUSTOMER
Keep up the good work.
3/28/2021
Bobby J. VERIFIED CUSTOMER
Good and ok
3/28/2021
Ryan R. VERIFIED CUSTOMER
Excellent service and communication
3/28/2021
Almendra L. VERIFIED CUSTOMER
I received excellent customer service from Ivan Cruz. He went above and beyond today’s standards.
3/28/2021
Holly J. VERIFIED CUSTOMER
Friendly and professional service
3/28/2021
Rebecca A. VERIFIED CUSTOMER
Mr. Torres, was very professional and answered all my questions.
3/28/2021
James G. VERIFIED CUSTOMER
Daniel was professional and had great customer service! My truck even got a courtesy wash. Thank you for taking care of my truck.
3/28/2021
Tiberius S. VERIFIED CUSTOMER
I’m really happy with the way Rafael handled my service visit, fast and efficient.
3/28/2021
Juan J. VERIFIED CUSTOMER
Very helpful
3/28/2021
Mauricio M. VERIFIED CUSTOMER
Team member who helped me called me and said my car was ready. Got there and had to wait about 10 min to leave in my car. What he should’ve said was the bill was ready to be paid. I asked him I thought it was ready and he said it is they just need to pull it out of the garage and bring it up . Just feel they need to work on the specifics instead of defending themselves even though they are wrong.
3/28/2021
Shari S. VERIFIED CUSTOMER
Always a pleasure coming in . The staff is alway polite and helpful.
3/28/2021
Jesus G. VERIFIED CUSTOMER
Great service. Thank you!
3/28/2021
Noe C. VERIFIED CUSTOMER
Had an appointment on Tuesday, showed up no one attended me in over an hour and half. Left and had to make another appointment the following day.
3/27/2021
Shirley K. VERIFIED CUSTOMER
We were given excellent service. Cindy took very good care of us. Thank you!
3/27/2021
Mike R. VERIFIED CUSTOMER
The wait to pick up my vehicle was 50 minutes totally unacceptable after 20 minutes I said to myself there is some sort of manangement breakdown here. I will find another ford dealer to go to next time. To much waiting here.
3/27/2021
David O. VERIFIED CUSTOMER
Addressed all my issues and didn’t give me any bad surprises. Need a perfect example of great customer service? Jose Torres is your guy.