Ivan was very professional in helping me. I would return in the future.Thanks for the service
7/9/2021
Gabriel F. VERIFIED CUSTOMER
I had mentioned on my 2021 F-150 that my mud guard was coming off and looked to be just loose so i had asked to look at It and see if they can fix It. I didn’t get a call regarding this certain part and instead he waited till i came to pick up to tell me they can’t fix It unless i replace the one little clip which cost $400.. Went to another dealership and they told me It’s under warranty and It can be fixed without the $400 charge… 3rd time my family has had a situation with Daniel and him not doing his job correctly
7/9/2021
Alida K. VERIFIED CUSTOMER
Over and beyond great service
7/9/2021
Fransico M. VERIFIED CUSTOMER
I like you guys service
7/8/2021
Diane S. VERIFIED CUSTOMER
Only 1 thing is they could not wash my car after oil change and safety Ck as the car wash area is being torn apart to improve it. Was really looking forward to a clean car. This was not Evelyn’s fault.
7/8/2021
Jesse F. VERIFIED CUSTOMER
Service experience was over the top professional.
My advisor was on it and recommend that his way of handling customers is the new norm on how they should be taken care of ????
7/8/2021
Alan S. VERIFIED CUSTOMER
Ray is super solid and knows his trade well. That is why I always request Ray!
7/8/2021
David H. VERIFIED CUSTOMER
I also want to thank Artie for solving the problem I found as I didn’t realize it. I am now satisfied with the results. I want to thank Tony as well for assisting me to find Artie.
7/8/2021
Gary B. VERIFIED CUSTOMER
Thank for your service.
7/8/2021
Alex S. VERIFIED CUSTOMER
Raymond Quintero provided service to the highest quality. He was diligent, extremely friendly and understanding as well helpful with all
my questions. I’ve been going to norms reeves ford lincoln for about 6 years now and when I see that Raymond will be handling my maintenance and service I always know I’m in great hands. My Ford Edge currently has 123,000+ miles and bought it at Norm Reeves Ford Lincoln and has been in great condition due to the amazing maintenance, attention and service by individuals like Raymond. I’ve only had one mishap recently when I got service at Norms Reeves Ford Lincoln but I know that if it was Raymond attending me that day, that mishap wouldn’t have happened. Raymond is a top tier individual and glad to have been attended by him again.
7/8/2021
Diane D. VERIFIED CUSTOMER
Rafael went above and beyond to help me. I am beyond pleased with his professionalism.
7/8/2021
Star One. VERIFIED CUSTOMER
Great guy the best
7/7/2021
Theressa H. VERIFIED CUSTOMER
Daniel is a wonderful asset to your group. He is always courteous, professional, and caring each time he has assisted me.
Thank you.
Theressa
7/7/2021
Kristi B. VERIFIED CUSTOMER
Hello I just want to let you know that Sean Osborn is the greatest guy you got there he helps me so much when I bring my car in and he’s just my hero he’s very polite nice charming and gets the job done he is an asset to your company and hold onto him tight because he’s one in 1 million thank you so much Sean Osborn for everything. Please don’t ever leave Sean have a great day.
7/7/2021
Lorinda C. VERIFIED CUSTOMER
Yes I was completely satisfied with Ivan Cruz as well????. He was very informative and his communication skills were great! Hope to continue doing business with Ivan in the future.
7/7/2021
Celestine P. VERIFIED CUSTOMER
Noted
7/7/2021
Jason G. VERIFIED CUSTOMER
I waited for an hour to finally be helped by someone. When I was finally taken, Daniel took care of me. Got me in and out quick.
7/7/2021
Irene T. VERIFIED CUSTOMER
Rafael provided excellent customer service, courteous and professional
7/7/2021
Zoraida M. VERIFIED CUSTOMER
GREAT SERVICE....Sanchez was super a knowledge employee.
7/7/2021
Chris G. VERIFIED CUSTOMER
Daniel was very professional and answered my questions