Nathan was very professional and courteous. He knew everything I asked about and kept me well informed about my service . I am thrilled to have him as my service consultant.
8/23/2021
Joseph B. VERIFIED CUSTOMER
Nathan was outstanding in helping us with getting our car serviced. I will make sure that he is our service technician when we bring our car back for other services. 5 star.
8/23/2021
Michael N. VERIFIED CUSTOMER
Absolutely great service all around. Thank you. Michael N
8/20/2021
Darla C. VERIFIED CUSTOMER
She was very professional. Made sure I had a loaner until my car was repaired.
8/19/2021
Connie S. VERIFIED CUSTOMER
Work was promised in 90 minutes. When my husband came back for pick up no work had been started. He waited another 17 minutes for them to start and complete the work requested
8/18/2021
Heather R. VERIFIED CUSTOMER
Thank you for servicing my vehicle in a timely manner
8/18/2021
Jerry D. VERIFIED CUSTOMER
Great service at Bob Moire! Kendra and Nathan were wonderful!
8/18/2021
Semaj M. VERIFIED CUSTOMER
Communicate well on the service and made sure I was taking care for during my service! Thank you!
8/16/2021
Tia D. VERIFIED CUSTOMER
Always a great service department!
8/15/2021
Sherre D. VERIFIED CUSTOMER
I really enjoyed the personal interest Nathan took in my husband and I . Nathan kept us informed . He even waited for me the first day I had to drop off the vehicle. I was running late, they were about to close. We were impressed by his willingness to assist. Thanks Nathan we certainly appreciate you. Job extremely we done!
8/14/2021
Kristi M. VERIFIED CUSTOMER
Thank you, Nathan and the service team for getting me in without an appointment
8/14/2021
Stacey P. VERIFIED CUSTOMER
Service was excellent
8/13/2021
Michael S. VERIFIED CUSTOMER
Went well
8/12/2021
Regia C. VERIFIED CUSTOMER
Job well done
8/12/2021
Suzanne J. VERIFIED CUSTOMER
Kendra was extremely rude and unprofessional. Nathan was only slightly better. They kept passing my phone call back and forth to each other. There is a KIA dealership a few miles from our house in Edmond but since we’ve been customers of Bob Moore Dodge since 2006, we decided to go there. Someone from the parts department was supposed to call me last week and let me know if a part I needed was in stock but that never happened. Everything was very unorganized. I felt unappreciated as a customer and pressured to do things right at that very moment . They fixed the recall issues and I left. I will not be back to this KIA dealership in the future.
8/12/2021
Brenda P. VERIFIED CUSTOMER
Excellent service.
8/12/2021
Rylan H. VERIFIED CUSTOMER
Mike so I called to speak to the server manager. Unfortunately I was not Satisfied with the over all outcome. I had a piece of my car break off didn’t have the car anymore than two weeks tried to use the handle and it broke they said that wasn’t covered under warranty the way it looked it was already broken maybe before or something but that was the first time it had been used and it broke off. If this small part can’t be covered then what happens when something even bigger happens not impressed with the service. I have used **** Moore for two other vehicles a Range Rover and a GMC pickup both **** Moore places never had any issues at all.
Rylan H