Brittany was extremely helpful and friendly. She guided me and explained everything that I needed to know. She even highlighted some technology features that I have in my New vehicle.
5/20/2022
Christophe M. VERIFIED CUSTOMER
My wife brought in our Hyundai car for the service department to check oil level due to concerns that engine is burning too much oil and they said she would have to come back to start process over again even though she had the paperwork. This is not acceptable and I seriously doubt I will ever purchase another Hyundai car again
5/16/2022
Luciana L. VERIFIED CUSTOMER
The service that I paid for was not completed.. My vehicle has a bad misfire on the same parts that were so say fixed!! Took it to auto zone for them to put it on tester and it’s saying the same cylinder 2 and spark plug is needs to be changed, I’m not happy with the service I received at all!!
5/11/2022
Christine H. VERIFIED CUSTOMER
Got the vehicle from there in 2020 recalls are2018 and I have to find some one myself to get it fixed I am 67 a widow and and you could have scheduled it for me or a trade in defaults can cause a wreck might see a lawyer am not happy.
5/5/2022
Andrew W. VERIFIED CUSTOMER
Good
5/5/2022
Pamela N. VERIFIED CUSTOMER
Very nice staff in your service department.
5/4/2022
Sybil L. VERIFIED CUSTOMER
Very satisfied! They got me in and out quickly. They’re always nice and helpful.
5/3/2022
Silvestre R. VERIFIED CUSTOMER
No comments right now
5/1/2022
Felica S. VERIFIED CUSTOMER
Angella provided very friendly and prompt service. My weekend time is important to me and my family and Angella got me in and out super fast and the team did a great job. What more could I ask for. Thank you Angella and the Silsbee hyundai team.
4/24/2022
Penny W. VERIFIED CUSTOMER
Brittney and Mallory are rude liars. Nothing much you can do about that. They are either told to lie or they are bad people. Should have read reviews before coming there. That was my mistake. I'm going to make sure to get the word out tho so maybe I can prevent even 1 person from experiencing what I did
4/21/2022
Merissa L. VERIFIED CUSTOMER
She was very helpful
4/3/2022
Cathy S. VERIFIED CUSTOMER
As always it is a pleasure using this service department. Everyone is very friendly and makes you feel at home .
Thank you
Cathy S
4/2/2022
Richard P. VERIFIED CUSTOMER
I really enjoyed working with her. She done an awesome job.
3/30/2022
Elijah Q. VERIFIED CUSTOMER
She ensured me that my truck was being taken care of and got it back in a timely manner I'm 100 % satisfied and that's why this is second vehicle I've bought from there
3/30/2022
Abelardo C. VERIFIED CUSTOMER
Angella **** Biczak is very professional and thorough with her responsibilities. Not to mention, she is very friendly and no doubt a "people person". She answered all my questions and she is , in my opinion, an asset to Silsbee Hyundai . I will return for all my services to this dealership. Thank you. al c.
3/28/2022
David J. VERIFIED CUSTOMER
Great service!
3/27/2022
James W. VERIFIED CUSTOMER
Great friendly service!!!
3/24/2022
Warren E. VERIFIED CUSTOMER
Everyone in the Service department is always so nice.
No complaints
3/22/2022
Chistopher F. VERIFIED CUSTOMER
Very good team here. Y'all worked with me much better than other dealers. I'm happy with my purchase.