Always pleased with my service do a great job taking care of my company vehicle.
11/12/2021
Ellis R. VERIFIED CUSTOMER
Yes
11/11/2021
Doug B. VERIFIED CUSTOMER
Tom Spencer is really an excellent service advisor. The policy that was required to pull completely good parts out of my Lincoln MKZ was however very disappointing. When a car is 13 years old with no warranty remaining. The Bob Thomas team should have been able to replace the PCM as a stand alone item. The requirements that Tom clearly explained is just unacceptable for a car with 100k miles on it. I will return because of Tom not your policies.
11/11/2021
Susan B. VERIFIED CUSTOMER
Very pleased with the service
11/11/2021
Jan H. VERIFIED CUSTOMER
John is very courteous and professional Service is excellent
11/10/2021
Hellen M. VERIFIED CUSTOMER
The guy at the counter was rude when he answered the phone initially, and he was rude when my daughter brought my car in. The system was down for over two hours. Ford Corporation said that when the car was brought in, there would be a diagnostic the shop would run and did not. I would not recommend anybody go to this center.
11/10/2021
Elliott S. VERIFIED CUSTOMER
Great service and atmosphere. No complaints. Thank you.
11/10/2021
Richard B. VERIFIED CUSTOMER
Good service.
11/9/2021
John S. VERIFIED CUSTOMER
Thank you John, as always you are the best !!
11/9/2021
Nancy M. VERIFIED CUSTOMER
Always pleased with the courtesy extended to me !
11/9/2021
Joseph C. VERIFIED CUSTOMER
Lower price of simple things like car keys and batteries for them like simple things
11/9/2021
Mary S. VERIFIED CUSTOMER
Service was prompt. Paperwork complete and staff was courteous. Thank you.
11/9/2021
Kent J. VERIFIED CUSTOMER
Very helpful
11/7/2021
Jeremiah C. VERIFIED CUSTOMER
Great service
11/6/2021
Frank O. VERIFIED CUSTOMER
Came in with a flat tire and was out again in less than 30 minutes. Very quick and easy.
11/6/2021
Benjamin G. VERIFIED CUSTOMER
good job, all is well.
11/6/2021
KRAIG J. VERIFIED CUSTOMER
Great work very satisfied.
11/5/2021
Barb T. VERIFIED CUSTOMER
Had a problem with my vehicle while on the road, drove straight to Bob Thomas Ford and Melissa Williams had my car fixed within the hour and I was on my way again. Thanks to Melissa and the mechanic who fixed my car. I truly appreciate it! Barb T
11/5/2021
DENNIS G. VERIFIED CUSTOMER
Oil change and replacement of wiper blades, front and back as requested.
11/5/2021
Chip S. VERIFIED CUSTOMER
I think John and the rest of the crew does a great job . And Derrick does an amazing job!