I will be happy to fill out a questionnaire for vinart or the manufacturer but I would prefer the questionnaire be sent to me to my email address if possible. Thomas and the company did an excellent job. I am pleased.
10/22/2020
Janice B. VERIFIED CUSTOMER
Autumn is very patient and helpful and took my concerns seriously. I can tell Autumn works hard and takes the job seriously.
10/22/2020
Lois G. VERIFIED CUSTOMER
He was very courteous and took care of my problem immediately
10/21/2020
Rich . VERIFIED CUSTOMER
Very good servuce
10/21/2020
Kuroki G. VERIFIED CUSTOMER
Tom is great to work with. Always professional and generally a cool dude.
10/21/2020
Thomas R. VERIFIED CUSTOMER
Tom’s a pleasure to work with! Pls assign him to me as my service advisor for future appointments. My profile currently has any advisor indicated!
10/21/2020
Robert K. VERIFIED CUSTOMER
Always a great experience at Lehigh Valley Hyundai. Autumn really addressed the issue with my vehicle. And the technician fixed what Ciocca Hyundai caused. I’ll make the extra trip to Emmaus every time from now on.
10/21/2020
George K. VERIFIED CUSTOMER
Tom was very gentle and helpful. Thanks!
10/20/2020
Jacqueline M. VERIFIED CUSTOMER
Autumn was on top of her game! She notified me immediateLy when my car had issues, translated what it all meant and was extremely patient with me! She got me when my bill was ready and, again, waited patiently as my **** too forever to get to the register! Great employee! Sweet young woman, very kind, and was magnificent with her interaction with me!
10/20/2020
Duane W. VERIFIED CUSTOMER
It took five tries of bringing in my vehicle to get a check engine light fixed, and your team couldn’t figure it out. Instead, I was sent home and told it was my fault for poor gasoline and such. I kept having the same problem again and again. I finally traded the vehicle on another one WHILE it was in your shop. No more Hyundai vehicles for me.
Oh, and multiple times I tried to get you to change your info from Duane to KAREN. This is my primary vehicle, but you always send everything addressed to Duane. ????
10/20/2020
Donna H. VERIFIED CUSTOMER
Very will Handel TY
10/20/2020
Sherry A. VERIFIED CUSTOMER
Autumn certainly displayed exceptional customer service , she was
Polite and knowledge and answered my questions
Regarding the service in a very professional manner.
10/20/2020
Amyjo M. VERIFIED CUSTOMER
After several service visits to Lehigh Valley Hyundai ovwr the past year for a recurring problem with my 2020 Kona's gas tank I am confident the problem is finally resolved. If the problem is not resolved I will need to contact the Corporate offices directly. Tom was professional and very helpful.
10/20/2020
Deidre S. VERIFIED CUSTOMER
Everything went well and it was done in the timeframe that Tom stated.
10/20/2020
Jeffrey R. VERIFIED CUSTOMER
The work done to my car didn’t fix my car. It went into the shop to fix the paint job on the hood of my brand new vehicle. After closer inspection in better light. The paint has even more issues. Bubble points. A dot of another color. Small ripples. It’s not a high quality paint job at all.
10/20/2020
Georgann M. VERIFIED CUSTOMER
Very satisfied
10/19/2020
Sean H. VERIFIED CUSTOMER
Autumn was super helpful during the entire process.
Fantastic customer service skills.
10/18/2020
Chetan D. VERIFIED CUSTOMER
Extremely professional, thank you.
10/18/2020
Thomas B. VERIFIED CUSTOMER
Mr Plummer is always concern and seems to put the customers first.