I don’t understand why I am getting text messages I have not given you my car for servicing please check probably the meassage was for some one else
2/4/2021
Horace V. VERIFIED CUSTOMER
Service was Great at your Honda service center for my oil change service was excelent
2/1/2021
Matthew R. VERIFIED CUSTOMER
Marvin was friendly and the only reason why I purchased from your dealership.
2/1/2021
John P. VERIFIED CUSTOMER
Manuel provided excellent customer service.
2/1/2021
Singh P. VERIFIED CUSTOMER
Best Service ever received and I'm very happy with the work.
2/1/2021
Katherine M. VERIFIED CUSTOMER
Efficient and organized. No games or hussles.
1/31/2021
John B. VERIFIED CUSTOMER
I have a clicking sound when I accelerate. They didn’t fix it, the car is 2 months old with 3000 miles on it. I have been a loyal Honda customer, and am very disappointed
1/31/2021
Sharon P. VERIFIED CUSTOMER
Mr. Jeffrey Alvarado was Pleasant, courteous and explained clearly what the car needed while being serviced and subsequent cost of service.
To sum it up, he Exhibited an outstanding expertise of his role in the Service Department which generated customer satisfaction.
He’s an asset of the Empire Honda Manhasset Team.
1/31/2021
Thana T. VERIFIED CUSTOMER
Josh and Jason are both are great employees. They both need a raise. The whole company keeps makes me feel like I’m in good hands.
1/30/2021
Ruth V. VERIFIED CUSTOMER
My car was in good condition when I brought it in for the annual inspection. When I picked it up, it was in a VERY BAD condition - steering wheel wobbled and there was a gargling sound. I asked Jeffery what Empire Honda did to my car. He did not respond. He only looked at me. His Supervisor, Torres was disrespectful when I had asked him to fix my car. It was my last visit to Empire Honda. Their service ****!!!!!
1/30/2021
Catherine S. VERIFIED CUSTOMER
Hassan was very nice & gave excellent customer service!
1/30/2021
Gloria M. VERIFIED CUSTOMER
Hassan El-Nawasani was an excellent service advisor. He is very good at his job.
1/29/2021
Alicia Z. VERIFIED CUSTOMER
I’m still having issues with my speaker and my blind spot sensor came on again. I am moving and don’t have time to come back and leave my car for another 3 hours.
1/28/2021
Palermo D. VERIFIED CUSTOMER
Christian was very good explaining the problem and offering solutions. He also provided a quote for new tires and I will be coming back when I am ready to change them.
1/28/2021
Alexandra W. VERIFIED CUSTOMER
Christian asked me about adding brake fluid to my punch list at my appointment. I said yes but he didn’t tell me the cost. I wish he did because my entire bill came out to $590! I didn’t expect that! Also, the price list is hidden near a now non usable coffee machine. I didn’t appreciate either, seeing employees blatantly texting and playing cell phone games. Admittedly, I do the same at my job but if the customer is sitting right in front of you, at least try and hide it. And take out the air pods! Looks very unprofessional.
1/28/2021
Haydee P. VERIFIED CUSTOMER
The stafff was very efficient and polite.
1/28/2021
Douglas T. VERIFIED CUSTOMER
Moved mountains to make the experience as easy as possible
1/28/2021
Spiridon G. VERIFIED CUSTOMER
Excellent
Always the best
1/27/2021
Mark L. VERIFIED CUSTOMER
Manny Herrera did an excellent job guiding me through the service repair my car required. He explained the work very clearly and made sure I was up to date at each step from drop off to pick up.