The work performed on the car was great. The employees were kind and courteous. I am very happy with the employees and the work involved.
This was my first time bringing my car in for service at your facility. The multiple buildings and signage were confusing. Please take some time to re-evaluate it.
Kindly,
Kelly T
8/18/2021
Stephen B. VERIFIED CUSTOMER
Excellent service
8/18/2021
William B. VERIFIED CUSTOMER
Very satisfied they do a great job ????
8/18/2021
Judith M. VERIFIED CUSTOMER
John is always helpful-
8/18/2021
Ruby R. VERIFIED CUSTOMER
Fast and efficient! Very professional.
8/18/2021
Michael H. VERIFIED CUSTOMER
When your 2021 Explorer Sport models are equipped with new computer chips, let me know. Otherwise don’t bother.
8/17/2021
Allen O. VERIFIED CUSTOMER
The technical service was good. Your employees, however, aren’t all that friendly.
8/17/2021
Jovanna O. VERIFIED CUSTOMER
Was very nice and professional.
8/17/2021
William M. VERIFIED CUSTOMER
Never let Simon go.
8/15/2021
Elizabeth T. VERIFIED CUSTOMER
I would like for the balance and rotation of my tires be included in the monthly maintenance package that I pay for. Also if I'm low on fluids such as windshield wiper fluid to have that filled
8/15/2021
Billie-Jean G. VERIFIED CUSTOMER
This is my second time there and they just aren’t friendly. It’s really sad that they are the closest . I guess I’ll just have to go we’re I bought the car to Raton.
8/15/2021
Loren S. VERIFIED CUSTOMER
John and the Quick Lane crew did a great job as usual.
8/15/2021
Gene L. VERIFIED CUSTOMER
Great service from John. Thank you.
8/13/2021
Robert A. VERIFIED CUSTOMER
Good Service and appreciated the chairs outside to be able to sit when car being service. Also appreciated chairs inside were spaced.
8/13/2021
Martha H. VERIFIED CUSTOMER
The only problem was the computer menu was not reset and I am trying to figure out how to do reset all. Example like oil change should of been at new start again it not ect ect. Know I’m having to call the dealer in Albuquerque for help.
8/13/2021
Marc S. VERIFIED CUSTOMER
Sam let me know the status of the Ford I ordered and was reassuring .
8/13/2021
Michael F. VERIFIED CUSTOMER
Thank you
8/13/2021
Thomas G. VERIFIED CUSTOMER
I have not had service there
8/12/2021
Paul L. VERIFIED CUSTOMER
I took my car in to service department a month ago...he took a picture of the carpet problem and said he would get back to me and let me know how Capitol Ford will fix it...Never heard back from him...I called back again and a woman said it would take a couple hours to fix...I brought it in at 730 a.m. and it wasn't ready until after 1 pm ...6 hours...not 2 hours...I've pretty much have had it with Capitol Ford...not the 1st time I've had problems with your company...I've purchased or leased 6 vehicles from you since 1999...this will be my last purchase from Capitol Ford...Paul L