2017 — George Ortiz and I purchased our Lincoln Continental from the Lincoln dealership (George my husband deceased)
He would take the vehicle to be serviced with all confidence. We were always pleased with the professionalism courtesy and pleasant attendance given by your employees.
This Apri, I was looking to purchase 4 new tires for the car.
I scheduled an appointment with Simon and he provided all the
Information I needed to help me make a decision. With all confidence, I scheduled an appointment and took my vehicle in on April 29. Simon is an asset to your establishment. Thank you Simon. Anita O
5/1/2021
Paul P. VERIFIED CUSTOMER
Finished repairs ahead of schedule. Job well done! Thanks!
5/1/2021
Bernie J. VERIFIED CUSTOMER
Exemplary service representative, as always
5/1/2021
Manuel L. VERIFIED CUSTOMER
It was a good professional job
5/1/2021
Courtney C. VERIFIED CUSTOMER
My coolant light came on about 20 minutes after leaving...
5/1/2021
Bart T. VERIFIED CUSTOMER
Great guy, very professional!
5/1/2021
Jay T. VERIFIED CUSTOMER
Excellent customer service. Thank you
4/30/2021
Ramon V. VERIFIED CUSTOMER
Satisfied with your service thank you
4/30/2021
Aleene L. VERIFIED CUSTOMER
Thank you so much for your help and consideration and helping the process get done
4/30/2021
Chris R. VERIFIED CUSTOMER
John Smail is very professional,and a pleasant person,Your dealerships need more people like him.Thank You John.
4/29/2021
Eileen F. VERIFIED CUSTOMER
I came in for an oil change and new brakes and I was out quick and it's driving nice.
4/29/2021
Marc M. VERIFIED CUSTOMER
Service was quick! Asked if I wanted tires rotated. Checked my drain plug and replaced because it was cross threaded.????????
4/29/2021
Bette R. VERIFIED CUSTOMER
Best service ever!
4/29/2021
Michael H. VERIFIED CUSTOMER
John is a real asset to QuickLane.????
4/29/2021
Danielle M. VERIFIED CUSTOMER
It has been almost two weeks since we went to get our car serviced. I was supposed to get a call back with an estimate for a part we needed and a call back to take our vehicle back in to get rails glued. I am yet to receive a call with any information. I would have appreciated some kind of communication.i will be taking my vehicle to another dealership in albuquerque.
4/29/2021
Tomas M. VERIFIED CUSTOMER
Wayne was great as was the mobile unit technicians who came out to address the recall issue. I had already scheduled an appointment (with Paul, I believe is the service manager)to take the car in to their shop. I had told Paul that I was going to have to trailer the car in as it was bought as a father/son restoration project and it was not licensed to be on the road. He never mentioned anything about utilizing the mobile unit to avoid me having to trailer the car some 35 miles one way. He did tell me that they would need the car all day. The mobile crew had the job done in less than an hour and the guys were very professional. I was very satisfied with this crew and their customer service skills. I wish I could say the same thing about Paul.
4/28/2021
Mountain Quality. VERIFIED CUSTOMER
Simón is a very attentive person every time I required some kind of help, he has always helped me and has solved my problems at the moment! thanks Simon for your good service !!
4/28/2021
Eyad S. VERIFIED CUSTOMER
John is excellent. He serves his customers with a big smile