I think you have a first class service department. After the mechanic checked everything out Steve Elliot came out and explained the suggested service repairs; I authorized 2 of the suggestions and the other 2 will be handled at my next appointment.
I also love that you wash my car; I don’t have access to an outside hose at my current residence. psd
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9/8/2023
Pablo R. VERIFIED CUSTOMER
I have spoken to the representative at the service counter over issues regarding Apple play and sensor issues with this car I got (Toyota Rav 4 hybrid) and before I finish both times I was told I’m the issue either I don’t know how to use it or I’m not caring for the car the proper way. It seems easy to fault the owner instead of addressing the issue the owner has. At this point I can’t wait to sell this car or even loose money that’s to deal with anyone at this Toyota dealer. Extremely disappointing.
9/8/2023
Barbara R. VERIFIED CUSTOMER
Took care of all issues in a timely manner great customer service, thank you
9/8/2023
Peggy R. VERIFIED CUSTOMER
The only thing I forgot was to ask Felix for the 15% discount on the whole bill that I’d received via email. When I made the appt online there was no place to click to apply the discount. So I assumed it would be applied automatically. I forgot to ask Felix for it.
9/8/2023
Michael L. VERIFIED CUSTOMER
Working with Bo is always a pleasure. He is a honest service advisor who cares about the quality of Toyota vehicles.
9/8/2023
Dwayne W. VERIFIED CUSTOMER
I paid for a service in which the current package was already applied to the vehicle and in all the 2 times I came there I never had to pay. this is what happens when too many hands in one pot it gets spoiled. I reached out to my contact whom i bought the vehicle from and it was made clear to me I had maintenance active on the vehicle.
9/7/2023
Averyell P. VERIFIED CUSTOMER
The service was excellent no problems
9/7/2023
Donald O. VERIFIED CUSTOMER
Ok
9/7/2023
Jeanette R. VERIFIED CUSTOMER
Great job thank you my car drives beautifully
9/7/2023
Frances B. VERIFIED CUSTOMER
Great job.Plesant staff.
9/6/2023
Richard D. VERIFIED CUSTOMER
Steve did a great job handling my vehicle issues. Kept me up with what was going on with. Super job!!
9/6/2023
Theresa B. VERIFIED CUSTOMER
Felix was so friendly! He deserves a raise!
9/6/2023
Chad B. VERIFIED CUSTOMER
Steve was very professional. He listened to the concerns and followed through with them. Vibration/ paint concern is still present but issue hopefully will be resolved soon.
9/6/2023
Tim L. VERIFIED CUSTOMER
Janice was very friendly and professional. I appreciate her communication during the time my Tacoma was in service.
9/6/2023
Erinkatherine D. VERIFIED CUSTOMER
2.5 hours. Too long.
9/6/2023
Joseph D. VERIFIED CUSTOMER
Janice was very professional
9/6/2023
David B. VERIFIED CUSTOMER
Felix was excellent. Great customer service.
9/5/2023
Jenna D. VERIFIED CUSTOMER
Low pressure, very patient and easy to talk to.
9/5/2023
Devansh P. VERIFIED CUSTOMER
On call I asked for Toyota Camry 2009 oil change, he said $78.95. In store they told me $89.- Not sure why this discrepancy, this just shake customer’s trust