The communication was perfect. The service was professional and well done.
9/12/2023
Antionette G. VERIFIED CUSTOMER
I’m happy with the service provided on my car. Hugo is very pleasant & have a good personality.
Thank you ~
9/11/2023
Michael R. VERIFIED CUSTOMER
Beau was a pleasure to work with.
9/11/2023
Jeffrey A. VERIFIED CUSTOMER
Very pleasant attitude and fast efficient service provided by Janice and hartford toyota superstore
Always great customer service ????????
9/11/2023
Steven K. VERIFIED CUSTOMER
I assume you did a quick check of the vehicle? It is due next month for a service
9/11/2023
Herbert P. VERIFIED CUSTOMER
Very nice service person
9/11/2023
Randy K. VERIFIED CUSTOMER
I wanted to have someone diagnose. Squeak on my 2022 Tacoma. Person taking reservation for my service (including oil change) didn’t tell me that if I schedule and appt at 3:45 no one would be available to diagnose it as the mechanics go home. The person checking me in was not really apologetic about it at all. Not a great experience at all.
9/10/2023
Andrew R. VERIFIED CUSTOMER
Felix was very professional and informative every step of the way advising me about the status of the requirements needed and was executed on my approval.
9/10/2023
Timothy L. VERIFIED CUSTOMER
Felix was awesome! Knowledgeable, kind and really attentive customer service in an authentic way. Think he might be new as been coming to you for years and don’t remember him but he is value added to your team!
9/10/2023
Haji Syed. VERIFIED CUSTOMER
Excellent service provided by Felix. Best customer service. Taking care of me and my car issues very well and explained in detail.
9/10/2023
Constantin C. VERIFIED CUSTOMER
Many thanks for your kindness and support!
9/10/2023
Lee B. VERIFIED CUSTOMER
Excellent
The server was very nice
Thanks so much
9/9/2023
Julius P. VERIFIED CUSTOMER
We sat in the waiting area for 18 minutes after our car was done. The car was 1st in line in the bay and had to be moved (driven around to the end of the line again) so someone else could get out and no one told us the car was ready. No text, verbal notification, nothing.
9/9/2023
Manoj S. VERIFIED CUSTOMER
knowledgeable service advisor. Timely service
9/9/2023
Judith L. VERIFIED CUSTOMER
Janice was very helpful. Came in for minor repair without apt. Was planning to schedule apt. For service at that time. Janice was able to have all service done at that time. She explained what was needed, cost, and wait time. Also kept me updated. She is very conscientious and gives great customer service.
9/9/2023
Darcel H. VERIFIED CUSTOMER
She was great!
9/9/2023
William L. VERIFIED CUSTOMER
Felix provided excellent service and helped resolve my problem with obtaining a second key fob. I am very unsatisfied with Toyota’s handling of this issue.
9/8/2023
Genia T. VERIFIED CUSTOMER
Very professional and helpful! Will definitely be asking for Felix next visit.
9/8/2023
Kisha E. VERIFIED CUSTOMER
Very very HORRIBLE!!. Very rude. He called me silly! Just because I said my opinion