Jennifer is an asset to Star Dodge. Very professional and knowledgeable about parts and service. A gold star to her !!
11/30/2023
Candice T. VERIFIED CUSTOMER
Thank you, Johnny was awesome and very helpful!
11/30/2023
Adela R. VERIFIED CUSTOMER
If it was not for Jennifer I would have gone elsewhere for my service needs. I have had several issues since buying my car from Star Dodge. The first being the engine threw a rod. When management would not even talk to us, Jennifer was right there walking us through the process and got me the replacement needed. If it wasn’t for Jennifer I would have taken my business to the Dodge House in Clyde TX. We were not treated well by many of the staff at star Dodge. That includes our salesman who left right after we bought the car. I have to say that Jennifer has been a Godsend and a life saver. I am in a wheelchair so transportation is difficult. Jennifer was able to get me a loaner whenever they had to keep the car so I was able to continue living my life. Jennifer deserves a raise and gratitude. Star Dodge upper management has made my car buying experience ever catastrophic. But Jennifer saved the day.
11/30/2023
Jeromey G. VERIFIED CUSTOMER
Excellent Service
11/29/2023
Alvin E. VERIFIED CUSTOMER
Johnny always takes very good care of me he's the only one I ever try to talk to thank you
11/28/2023
Wilson B. VERIFIED CUSTOMER
Logan really helped me today. It was showing on everyone’s computer that I didn’t have tire coverage. He went out of his way to dig deeper and make some necessary phone calls to confirm that my tires are actually covered. You have a great employee! I hope to do a lot more business with you guys.
11/28/2023
Joyce E. VERIFIED CUSTOMER
Johnny is always courteous and helpful. A true professional.
11/27/2023
Janet B. VERIFIED CUSTOMER
Johnny was awesome . He was very professional and listened to my issues about my Pacifica ! He was friendly and took time to fix my issues. Thanks to Johnny and Star Dodge!
11/26/2023
Michael O. VERIFIED CUSTOMER
Device was done in a timely manner
11/26/2023
Delia M. VERIFIED CUSTOMER
Everyone is very helpful, very satisfied with the service
11/26/2023
Moses G. VERIFIED CUSTOMER
Was treated very good thank you Logan
11/25/2023
Cirilo R. VERIFIED CUSTOMER
All of the work/concerns on my truck were completed in a timely and professional manner. Communication was also greatly appreciated! I was updated on the status of my vehicle throughout the entire process. Thanks for all the help!
11/25/2023
Cynthia D. VERIFIED CUSTOMER
Thank you all for a Fantastic job. Keep up the great service.
11/24/2023
Barbara B. VERIFIED CUSTOMER
I had several conversations leaving voicemails as well as a text saying that I did not approve the go ahead to repair $1746 worth as I did not have that money and I wanted to just do pieces and parts of the repair work a little bit at a time not all at once, but y’all went ahead and did it without my permission and now I owe you more money that I have. I’m trying to borrow money to get to give you that get that money to you, but it’s gonna take a while because I’ve already taken out too much money this year and I’m getting taxed on it and paying penalty on it so I’m gonna have to wait for January 2 for me to pull some more IRA’s. I don’t have any of that kind of cash you want from me right now I’ll try to get my company to flat front load me some money. I’ve tried to get my bank to frontload me some money, but nobody seems to be willing to do so $1746 .
11/24/2023
Christopher B. VERIFIED CUSTOMER
She was very helpful and nice. Cb
11/24/2023
Charles S. VERIFIED CUSTOMER
Great service!
11/23/2023
David Y. VERIFIED CUSTOMER
Johnny is awesome! He makes it all happen efficiently and professionally.
11/23/2023
Kristel U. VERIFIED CUSTOMER
Logan is wonderful, always helpful and takes care of us.
11/22/2023
Not Provided. VERIFIED CUSTOMER
These surveys are a waste of time and resources. If I was to have a problem you would know!