Matt Blatt Kia Auto Repair Service Center

The Service personnel are outstanding..!

Polite and serviced with a smile

The technician that came to fix my car was great and I appreciate the quality service. Thank you!

Torey was a great help.

I was extremely satisfied with services rendered. The staff went what I would say as " above and beyond " to take care of my requests. As my vehicle ended up being there for 2 days I had previously requested loaner service as I was getting ready to go out of town for a wedding. My car came in Thur April 20 th for oil change recall work and a complete detail. I inadvertently had the wrong driver's license with me and kindly the shuttle transported me back to my home in Milmay to retrieve it. I was treated with respect and the staff was quite knowledgeable as well as professional. My car originally was to be returned completed by end of business on Thursday. I was told I would receive a call. I did not but I continued on with the transportation provided. Again I called on Friday received the service answer machine message but received no call back by close of business. Saturday we went out of town to the wedding. I called Kia while on the road to make them aware I was out of town and would not be able to return the loaner until Monday. I was told that was perfectly alright and we continued on. On Monday 4/24 I returned the vehicle to service, thanked them and picked up my vehicle. The service provided was pristine. The detail had my vehicle looking like a new car. I feel comfortable coming to Matt Bkatt Kia as a woman who knows little about my car. I don't feel like I am being taken " over" by the advisors in any way and would recommend the dealership to anyone. Currently I may be looking for another vehicle and would look to Matt Bkatt Kia first. Although it is part of good customer service for the advisors to be people friendly, they legitimately I feel deserve a bonusii

Torey is professional, courteous, and a delight to work with. Everyone in the entire building has always treated me and my family with care and respect. I'm grateful for Torey Troilo and Suzette Dessoye.

Emily was very professional and knowledgeable it was a pleasure meeting her today

Matt was very professional, he explained everything that was going on with the car as well as g ok over everything they did to the car. Nmatt has excellent customer service ????

No problem, Matt kept me updated every step of the way. I didn't have to wait very long either.

Tory was great and she explained everything to me carefully. My recalls were fixed and my truck was returned to me cleaner than it was before. Thank you Tory being an excellent representative.

Service great, charging 3.5% to use a credit card is not great

Very nice and helpful

Katie Waldron was very welcoming and professional. I greatly appreciated her thoroughness in keeping me informed about my car's service during my visit.

Great service,professional

She is always prompt, friendly and warm. She updates you periodically and is always available to answer questions. I love all my experiences when I visit and Dominque is there. When she is not i still have a great experience but with her there it's an additional treat.

My experience is usually great when visiting Matt Blatt Kia. My experience during my appointment with service was different this time and I feel it was due to declining service on my car as Dominique’s demeanor and attitude changed when I told her I did not want to accept the work on my vehicle. She did comp the diagnostic fee but when I asked her about it beforehand she was walking away from my as she was telling me which I thought was rude. I just felt this time was different than my other times at Kia.

Dominique was amazing. She greeted me as soon as I stepped through the door and kept me informed and updated on my car. I am so grateful she was there to help!

My truck is shaking in the back when I was driving home lastnight. It wasn’t shaking before the repairs were made. It’s riding rough and bouncing

Good visit! In and out quick.

Everything was great..!