I was in 7/19/21 for an oil changed and told Alan that I filled the washer fluid the night before and still I was charged $2.99 for washer fluid
7/19/2021
Arotica C. VERIFIED CUSTOMER
Service was amazing as usual. I always leave Kia feeling confident and satisfied
7/19/2021
Linda D. VERIFIED CUSTOMER
I recently came in for an oil change abs when he asked me if I needed anything else I said I was at 70000 he told me I should replace my engine filter and cabin filter this is not my first Kia I used to work for Kia handling the media fleets I always went to the Kia service in Clifton and fairlawn to maintain my cars I always trusted the service reps I recently moved to south Jersey and thought all records were the same down here but I pulled my book and I had the 60000 service when I was at 65000 miles and realized I was taken by adding the extra services that was recommended by the service rep. I should of probably took my book out if my car And check on my own but I always trusted my Kia dealer that is why I always go back . I just wanted to let you know my experience and with out trust I now know I need to look for another dealer. Linda D
7/18/2021
Dennis P. VERIFIED CUSTOMER
They took care of the problem & were very nice.
7/17/2021
Clifton S. VERIFIED CUSTOMER
The tire pressures were never checked! The next day I checked the pressures and they all required air to various degrees of pressure.
I wonder what other items were not checked if you assed on tire pressure.
7/17/2021
Raymond T. VERIFIED CUSTOMER
We were completely satisfied with the work that was done and was done in a timely fashion. Your staff was very professional and courteous. We were also surprised and thankful for the car wash that was provided at no charge. Thank you
7/17/2021
Larry S. VERIFIED CUSTOMER
Fast, friendly..buy him lunch.
7/17/2021
Patrice M. VERIFIED CUSTOMER
Alan was great! Very good customer service.
7/16/2021
Sara W. VERIFIED CUSTOMER
Service always great
7/16/2021
George C. VERIFIED CUSTOMER
You scratched my vehicle and now I have to travel an hour next week for you guys to fix it and wait 4 hours or more in the waiting room while you do that......I'm so dissatisfied with the service
7/16/2021
John S. VERIFIED CUSTOMER
When you make a decision to hire an excellent and professional employee like Howard you are actually improving your bottom line. Please give him a raise and share the profits.
7/15/2021
Michele S. VERIFIED CUSTOMER
Great job as always!
7/15/2021
Kenneth R. VERIFIED CUSTOMER
All good!
7/15/2021
Donna C. VERIFIED CUSTOMER
Clean place to wait. The wait time was as promised
7/14/2021
Sean M. VERIFIED CUSTOMER
Alan does a wonderful job of taking care of my service needs. Thanks!
7/14/2021
Olivia D. VERIFIED CUSTOMER
We received the best service for an oil change in all our years of owning a car. My husband took my daughter's car in for an oil change and came home telling me how impressed he was with the service at Matt Blatt Kia.
7/14/2021
Donamaria S. VERIFIED CUSTOMER
Howard did a great job with handling all my needs.
7/14/2021
Michael P. VERIFIED CUSTOMER
Excellent Service
7/14/2021
Angela F. VERIFIED CUSTOMER
Thank you
7/14/2021
Tahzhan B. VERIFIED CUSTOMER
The service was pretty good and I was in and out within the recommended time. The service was explained well at the end of it and I was sent off with no issues at all. Also the waiting room was well equiped and comfortable while waiting.