Patrick is a blessing to my wife and and for his excellent service and caring. He is also a blessing to Pappas to help make the Pappas team outstanding in service and quality work!
6/12/2020
Kenneth I. VERIFIED CUSTOMER
Paul always does a stellar job!
6/12/2020
Kevin R. VERIFIED CUSTOMER
Gino takes great care of our Sienna.
6/11/2020
Billy S. VERIFIED CUSTOMER
Your billing is deceiving
6/11/2020
Martin W. VERIFIED CUSTOMER
Very courteous and friendly.
6/11/2020
Michael H. VERIFIED CUSTOMER
Service Advisor was great! Great service!
6/11/2020
Meagan F. VERIFIED CUSTOMER
Couldn’t be happier, the best service experience
6/11/2020
KARIE K. VERIFIED CUSTOMER
My car was repaired to my satisfaction and everyone was professional. I take issue with the lack of masks or other protective wear not being worn by service department employees. My representative was helpful with showing me pricing but it required me to stand closer than 6 ft to a man not wearing a mask. I wear mine to protect myself but more importantly to protect others. I was not given that same consideration. There’s an out of control pandemic in every community with no ability to protect against it except to practice all methods available to prevent the spread. Please train your employees accordingly.
6/11/2020
Denise G. VERIFIED CUSTOMER
Thanks Gino:))
6/11/2020
Jonathan S. VERIFIED CUSTOMER
The price is high so I’m considering taking my vehicle elsewhere for the oil change and I couldn’t get my safety check done during my appointment which isn’t your fault however, the check out clerk told me that the safety check machine has been having trouble so maybe a heads up about that would’ve been good.
6/11/2020
Jeff L. VERIFIED CUSTOMER
David was very friendly and easy to deal with.
6/10/2020
Joseph L. VERIFIED CUSTOMER
Excellent service!!
6/10/2020
Nancy N. VERIFIED CUSTOMER
Very professional, polite and knowledgeable. He made the visit very comforting.
6/10/2020
Kathy M. VERIFIED CUSTOMER
Professional and courteous service.
6/10/2020
John A. VERIFIED CUSTOMER
I keep my Vehicle in top condition
6/10/2020
Kenneth C. VERIFIED CUSTOMER
I have only been to Pappas 2 times for service. Bryant was great. Very nice and informative. It was the length of time that it took for a tire rotation. Approximately 90 minutes. Bryant did take care of me by not charging me,I did not complain to get him to do that. Which makes it even better but the time was excessive. If I could I would ask for Bryant again to handle my needs. It was nothing against him. The survey asked if I was completely satisfied. I can not answer yes because of the time involved only.
6/10/2020
Mstfan K. VERIFIED CUSTOMER
You are very lucky to have Chris Bank on your team. He is such an asset ! Congratulations !
6/10/2020
Thomas E. VERIFIED CUSTOMER
Good service
6/10/2020
Kathleen T. VERIFIED CUSTOMER
Only complaint is that saw no employees wearing mask.
6/10/2020
Jim B. VERIFIED CUSTOMER
You need to reinstate the waiting room assistant. I forget her name but we miss her!