Matthew was great! Friendly & the service was quick.
1/9/2023
Shane S. VERIFIED CUSTOMER
Mathew was very knowledgeable and friendly. Overall a very pleasant experience!
1/9/2023
Jeff J. VERIFIED CUSTOMER
Service was thorough , multipoint inspection revealed belt needed replaced,Mattew was courteous and helpful, technician was observant of what vehicle might need. Overall we are Impressed with Hyundai service and standing behind their product.
1/8/2023
Gabe H. VERIFIED CUSTOMER
I was told that they could look at my car in a timely manner by the service manager . After 3 week I called back to be ask about my car and to see if they had seen and diagnosed my car . I was told that the Hyundai service manger was on vacation and it wouldn’t be till he got back for them to look at my car . By that time it was to late to have my car towed to a different shop. I was told by the service manager that he never told me they could get to it in a timely manner . I didn’t receive a phone call , I had to call ! To get answers. They got my car going after spending almost 1200$ and waiting more than a month . That not good customer service ! A phone call after the second week would have been nice . I was getting the car ready to give to my daughter for Christmas. So over all rating I give the Hyundai service department would be a 0 . I’ve never had this kind of thing happen at Lawrence Hall Chevrolet. So I’ll stick to GM vehicles.
1/5/2023
Steve E. VERIFIED CUSTOMER
Matt and Eric are always a fantastic team! Fast and professional leadership.
1/4/2023
Dolton B. VERIFIED CUSTOMER
Very good
1/4/2023
Lonnie S. VERIFIED CUSTOMER
Matthew was very kind and helpful, he deserves a bonus. ????
12/31/2022
William L. VERIFIED CUSTOMER
No complaints here! Good service! I’ll be back for the next oil change!
12/31/2022
Robert R. VERIFIED CUSTOMER
Matthew and his crew are excellent in everything they do.
12/30/2022
Lisa B. VERIFIED CUSTOMER
Matthew Moreno knew I needed assistance He talked to his manager about helping me My car was checked out with in an hour He knows I depend on them to help me out I appreciate him and the service department Thank you Lisa B
12/30/2022
Patricia D. VERIFIED CUSTOMER
Matt is wonderful. Always provides first class service.
12/29/2022
Terrell M. VERIFIED CUSTOMER
He is very good at what he does.
12/29/2022
Mary V. VERIFIED CUSTOMER
Thank you Matthew! Great customer service!
12/28/2022
Robert W. VERIFIED CUSTOMER
Car responded odd after having two recalls updated, but seems to be running ok now. But their scheduling and timely service was great, thanks.
12/28/2022
Amelia T. VERIFIED CUSTOMER
I felt with Eric and he always does a great job
12/24/2022
Amanda S. VERIFIED CUSTOMER
I understand having low manning, but for my car to be there for almost 2 weeks and me calling multiple times is not the best customer service. Especially when I was only advised to change the brand of my spark plugs and use fuel cleaner. I expected it to not have taken so long. It is my only vehicle and was difficult commuting without it.
However, Matt was friendly and professional each time we spoke so that was nice
12/24/2022
Mary Z. VERIFIED CUSTOMER
Satisied w the job. And very nice i had a ride back home n then a ride back to get my car. Just wish it all could have been done when i had the tune up on 12-14-22. Hopefully i wont have any more problems w it for a long time. Thank you also for having my car back the same day. Merry Christmas
12/23/2022
Rebecca O. VERIFIED CUSTOMER
Excellent friendly service.
12/22/2022
Bobbie M. VERIFIED CUSTOMER
Matt was very helpful with my service. He got my vehicle
Work completed quickly and I was on my way. Matt is
Good about communicating if service will take longer than expected.