Star Hyundai of Abilene Auto Repair Service

Although Eric was kind and responsive, I have never had such poor service from a dealership as a whole. My car was held awaiting a part for nearly 6 weeks with minimal updates unless I reached out for the most part. The loner vehicles I was given were disgusting. The 1st one smelled like someone had been smoking in it for years. When returned by me it had been wiped down and I had added and air freshener. The second smelled like marijuana and was covered in animal hair and god knows what else. In addition, in the center console, there was actually marijuana particles found. Again, I returned this vehicle vacuumed, wiped down and literally smelling like blueberries. I am by no means a picky person and Eric can attest that I was patient and respectful and truly understood the hold up he was faced but I believe after spending $1300 on my vehicle and waiting 6 weeks for it while driving unsanitary loners with expired tags, Star Hyundai couldve topped off my fluids and perhaps detailed my vehicle inside and out as a courtesy. At the least, recognizing that the low tire pressure light on my vehicle could’ve been resolved. I have had my car serviced at Hyundai dealerships closest to me since I purchased the vehicle over 5 years ago and have never received such mediocre service. 10/10 not satisfied.

Everyone was very polite and helpful

Always great service. Thaanks guys

Eric always does an excellent job. I will always use Star Hyundai to service my vehicle.

I didn’t schedule an appointment for my service and I was easily accommodated. I was given a ride to my destination and back. Much appreciated

The best service, fast, efficient and polite, I am very happy and thank you guys very much

Great job. No sitting around for 2 hrs great guy and service! Thanks Eric Davis.

Eric is awesome!

Been a customer of Eric Davis many years now. Like today battery dead, called Eric and said hey can I bring my Veloster over not sure what's wrong won't start. Eric sure bring it over, I'll work it in. Eric called and said just the battery it's ready for pickup. After work there she was ready to go. Thank you so much Eric for always making life easy for me.

Excellent

My service sheet says that a different grade of oil was provided in my oil change than what my vehicle should have. After contacting my sales rep to check in it, I was told that the correct oil was put in my vehicle because they do not carry the grade that was placed in and it was a code error in my service sheet. I am trusting that this was the case but I will be keeping my service sheet and if anything goes wrong with my engine or anything else that has to do with the oil being incorrect, I expect Star Hyundai to pay for the repairs and rental and make it right, or replace the vehicle at same purchase value and quality.

As always, Eric and Tim offer the best customer service. They truly care and connect with customers.

Eric went above and beyond with his assistance. Top notch.

Very happy, but the clock in the waiting area needs to be corrected, Dennis

Great service. Thank u

Eric takes good care of our vehicle & is very personable. Appreciate how he looks out for his customers. Thank you Eric!

Eric was extremely friendly and helpful and I greatly appreciate his customer service!

Thank you for a prompt and friendly service. You are all appreciated! Have a blessed day!

Very professional as always Everyone friendly and courteous. Great job. Thank you

Erick is a great guy knows his job well! I don’t trust anyone else to work on my car!