Fred Beans Kia of Mechanicsburg Auto Repair Service

Everything was perfect. I was in and out in an hour!

Fine staff and service managers. George and Ryan.

Everyone is always very friendly and helpful I’ve never had a problem. I am waiting to see the new K5 as I am looking to get a new vehicle.

Brian is always a pleasure

He was awesome. Got it done in one day.

George is an asset to Fred Beans. He’s always professional and personable. He cares about the customer and the business. I’ll always do business with Fred Beans.

I was told it would take 2 hours. They got my car back to me in less time. Then I could be on my way to do other things.

Brian is a great customer service manager.

As a new owner of 2020 Telleride, I had several questions which he answered easily and simply.

Quick, efficient, and great. I would have liked the seat cover removed before I got to the car but it was ok.

You guys always do a great job. Thank you!

Bryan took excellent care of my car and me as he always does.

Mr Rhykerd has always been very helpful, friendly, knowledgable, etc. I would recommend Mr Rhykerd to my family & friends due to his great customer service. Thank you for all your help.

I think there is something wrong with the Kia parts network when it takes 5 days to get a pretty common part (alternator). Hope they get the message and fix this for the future. Other than that I'm happy my car is fixed and hoping it doesn't break down again.

Always know your team will take care of me

The staff was friendly, the waiting area very clean and the time was fantastic on my oil change . Thank You

Brian was very patient with me. I did not realize that I had outdated paperwork and he really worked with me in allowing me to e-mail what he needed in order to get my car inspected on time. For that, he gets an A+ from me. However, I can say that Brian seemed a bit stressed throughout the entire process. I'm sure it is not easy working in a high-traffic area during COVID, but you could clearly hear it in his voice. Now, I am a psychic, so I confess I pick up on these things easily, but I think he needs a vacation. I seemed like a bother to him when I dropped my car off and he made it clear he was done for the day as he walked out of the door when I tried to ask him a question. I am a very pleasant person. It wasn't like I was being rude. He did answer me, but as he was walking away. I get it. It was 5 p.m. He wanted to go home. However, I did not know 5 was his cut-off time. You know? Whenever he called, he sighed. A lot. It just makes you feel like you are bothering him. He did go above and beyond to take the time to call me about my paperwork. That was my fault for not having the proper paperwork and I take full responsibility for that. He just seems a bit overworked and maybe he needs a day off. I never experienced that feeling at Fred Beans before. Even though his performance wasn't bad at all, it just makes me think, "Oh, I hope I don't get him next time." Sorry, I am truthful only because I used to be in customer service.

Very good service ! Thank you

Excellent service and customer service. Thank you Fred ****'s

Brian is amazing, thank you very much for the service!