I was very disappointed that my car was kept for 2 days and was essentially not looked at because the dealership could not get the car to reproduce the issue. I feel like I thoroughly explained what was transpiring and the car could have been looked at. Obviously, the problem occurs occasionally when the vehicle is being started. I feel like I wasn’t believed because the car did not reproduce the problem and therefore nothing was done.
8/11/2020
Drew K. VERIFIED CUSTOMER
Brian was incredibly friendly and pleasant to work with. Thank you, Brian!
8/11/2020
Nicholas W. VERIFIED CUSTOMER
I was very satisfied with service on my Kia Sportage. Brian promptly called to inform me that my car was ready for pickup. I would highly recommend Fred Beans Kia service department.
8/9/2020
Cristen D. VERIFIED CUSTOMER
Brian addressed all of my concerns and resolved them in a timely manner. I was very pleased with the service I received today.
8/8/2020
Theodore H. VERIFIED CUSTOMER
Brian was a life saver by squeezing me in for my inspection. Thank you so much. I really appreciate it.
8/5/2020
Samuel S. VERIFIED CUSTOMER
Best employees, Brian is the best. Service is excellent. Buying a car here is outstanding experience. Very knowledgeable staff. Thankyou Fred Beans Kia
8/4/2020
Nancy A. VERIFIED CUSTOMER
I wanted to pay with cash, but was told that they had no cash to give me change. Was not happy with that situation.
8/4/2020
John J. VERIFIED CUSTOMER
Excellent customer service!!!
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8/1/2020
MICHAEL Y. VERIFIED CUSTOMER
Great service team
7/31/2020
Jacalyn L. VERIFIED CUSTOMER
The staff is always excellent
7/31/2020
Chris S. VERIFIED CUSTOMER
The cabin filter has nothing to do with an oil change and tire rotation. I wasn't born yesterday. That filter didn't get that dirty in that short of milage. NO ONE AUTHORIZED ANYONE TO TOUCH THE CABIN FILTER.
7/31/2020
Margit K. VERIFIED CUSTOMER
The people at Fred Beans Kia are great hence why I keep returning.
7/31/2020
CANDY E. VERIFIED CUSTOMER
The salesmen and women are so personable and the service guys are the best. Thanks for caring about your customers..
7/31/2020
Ted R. VERIFIED CUSTOMER
We are always highly satisfied with Brian and his service And will be back again! Brian is courteous and professional!
7/30/2020
Brian B. VERIFIED CUSTOMER
Thanks so much for getting my car in so quickly and getting the new tire put on!!!
7/29/2020
Linda H. VERIFIED CUSTOMER
Very efficient service, customer service is excellent
7/29/2020
Kenneth C. VERIFIED CUSTOMER
Brian was great. He is amazing at his job. Very personable despite the circumstances.
7/28/2020
George D. VERIFIED CUSTOMER
About what would it cost to replace my backup camera?