Both Brian and George are excellent service advisors. I appreciate their work.
6/3/2020
Kathleen Z. VERIFIED CUSTOMER
He was very friendly and nice. He helped me with all of my questions and concerns.
5/29/2020
DENISE C. VERIFIED CUSTOMER
The folks at Fred Beans Kia made my day today! Fantastic team. Thank you for all you do!
5/28/2020
Fred H. VERIFIED CUSTOMER
Outstanding service by George!
5/26/2020
Maria S. VERIFIED CUSTOMER
I needed a battery immediately, as mine was totally dead. The service dept. got me in quickly!!! Very happy about that !!!
Thank you much....
5/26/2020
Faye G. VERIFIED CUSTOMER
Team is super friendly. It's always clean.
5/22/2020
DANIEL T. VERIFIED CUSTOMER
I always been satisfied with the process with the service at Fred Beans no matter what is done on my car.
5/21/2020
Dennis W. VERIFIED CUSTOMER
Good CSI
Thank you for the service
5/20/2020
George M. VERIFIED CUSTOMER
There was confusion with the car rental coverage provided by the warrantee company. Initially only four days were approved. When the repairs could not be completed in four days additional days were approved. The dealership insisted only four days were approved. I Called to confirm 7 days were approved, Intially I was told by the service manager the ‘bill’ was already submitted to the warrantee company for four days and couldn’t be changed. After confirmation was received, the bill was changed and new copies were provided to me. When choosing
service providers, a sound integrity is essential.
5/19/2020
John P. VERIFIED CUSTOMER
I scheduled my appointment on line for a tire rotation and balance along with and inspection but somehow the tire rotation did not happen even though I got a confirmation of what I wanted done, so I'm dissatisfied with your service department
5/16/2020
Rebecca H. VERIFIED CUSTOMER
Found a few scratches where my head unit was replaced. I took pictures before I dropped my car off to get serviced. And when my appointment was completed, I noticed the scratches.
5/16/2020
Rita B. VERIFIED CUSTOMER
Brian was knowledgeable and kind.
5/15/2020
Lewis M. VERIFIED CUSTOMER
The crew was very informative and kept me up to date with everything. The only thing was nobody washed the car like they said they were going to do. That's all.
5/14/2020
Lorrie S. VERIFIED CUSTOMER
I had a wonderful service and very spot on with everything. They were kind and always kept me updated. Ver awesome job from the team at Fred Beans Kia team. Would be proud to let people know their great work. Thank you for making me part of your team.
5/13/2020
Ronald W. VERIFIED CUSTOMER
Great service, very professional. George is a gentleman.
Not many of us left, including Ray Schuenemann. Thanks.
5/9/2020
George M. VERIFIED CUSTOMER
The staff is always customer focused and pleasant. Job well done.
5/5/2020
Sandra A. VERIFIED CUSTOMER
Picked my car up after hours and was told that the key, insurance card, registration, and receipt would be in the car and it was not. Now I have to make another trip to pick them up during my work hours.
5/5/2020
Thomas Q. VERIFIED CUSTOMER
He completely explained my options without providing any pressure to agree to unnecessary services.