He was very helpful in getting my maintenance done
4/2/2022
Emmanuel J. VERIFIED CUSTOMER
Keep it up..good work.
4/2/2022
Richard G. VERIFIED CUSTOMER
All was great
4/1/2022
Ozwald V. VERIFIED CUSTOMER
excellent service ??????????????
4/1/2022
Candice W. VERIFIED CUSTOMER
As usual the service was excellent, I look forward to my services...
4/1/2022
Edwin C. VERIFIED CUSTOMER
Did feel welcome or urgency to find a better outcome. I’m still troubled wondering why my floor mats where removed and now one is missing a clip!
4/1/2022
Kawana S. VERIFIED CUSTOMER
Although I made a same day appointment, they fit me in for 1:30 today. I checked in at 1:17. I got the oil change service and Jimmy told me it will take a hour and 40 minutes. I did not get my car until 4:20 today. I don’t know how low priority number 10 is on the scale of importance but I figure it’s very low for me to be waiting for three hours for an oil change. This is my last time dealing with Carson Toyota.
4/1/2022
Diane S. VERIFIED CUSTOMER
Great service very fast today. Everyone very courteous and helpful and nice
4/1/2022
Arlene I. VERIFIED CUSTOMER
Very satisfied with the service that Jonathan Perez provided.
4/1/2022
Ashley M. VERIFIED CUSTOMER
Alex compos had the worst attitude and customer service that I have ever experienced in my 20 plus years of coming to Carson Toyota. I was very unsatisfied and will take my business somewhere else
4/1/2022
Olivia H. VERIFIED CUSTOMER
I really appreciate being able to work with Jonathan Perez he always takes such good care of me thank you for everything
3/31/2022
Perlita Caoagas. VERIFIED CUSTOMER
Thanks to Bryan, he explain to me well about what my car needed and wat is not included in the warranty that the dealer did not explain to me...thank you..
3/31/2022
Lorna J. VERIFIED CUSTOMER
None
3/31/2022
Marguerite F. VERIFIED CUSTOMER
Very satisfied with Carson Toyota, looking forward to my next service appointment. Thank you Jimmy Nowell for your help.
3/31/2022
Camille D. VERIFIED CUSTOMER
I would like to see a report of the vehicle to let me know the percentage of life that wach component has such as the brakes, tires, etc. I have seen this at Honda for my girlfriend’s car and would love to see it at Toyota as well. It would be great to know if my car has any other services that are needed before it becomes a major problem. Other than that, I enjoyed the experience as it was easy to pay online and get my car from the service team.
3/31/2022
Maria D. VERIFIED CUSTOMER
My service representative was not a good customer ambassador. Heneeds to be reminded about being more friendly with customers since because of them he has a job
3/31/2022
Mario C. VERIFIED CUSTOMER
You guys take a long time to do the service three hours and half for a oil change that’s too much I have an Acura MDX when I go to their dealer it take like 45 minutes to one hour also a have a Honda Civic and they have faster service.
3/30/2022
Romulo B. VERIFIED CUSTOMER
Good service
3/30/2022
Darlean H. VERIFIED CUSTOMER
The time spent to a check my car battery took too long. It took two hours and 30 minutes. This should have taken an hour. I would have brought my vehicle on a different day or early Saturday. I had other plans for the day.
3/30/2022
Leonardo B. VERIFIED CUSTOMER
Great, informative, fast customer service. Was out of there within an hour for a oil change.