I think, the service department needs to address and or speak to the customer about what recommendations are, you see a tech before the sign you off and then you see them at all after. I had questions and no one could answer them.
4/13/2022
Jesus Q. VERIFIED CUSTOMER
Excellent job Alex.
4/13/2022
Rafaela R. VERIFIED CUSTOMER
Thank you, my question and concern were answer with respect .
4/12/2022
Richard O. VERIFIED CUSTOMER
Great job thank you
4/12/2022
John S. VERIFIED CUSTOMER
Yes you can send the survey thank you
4/12/2022
Evie C. VERIFIED CUSTOMER
There was car damage that was not discovered until I pointed it out once the car was returned to me. I had to come back the following week and rented a car for 3 days.
4/11/2022
Mario E. VERIFIED CUSTOMER
The alarm was installed but wrong because keeps turning on by itself. I am very disappointed with the service because instead of fixing the problem you guys caused more problems on my truck because now, the truck cannot be locked due to the alarm turns on.
4/11/2022
Brian Jehnsen. VERIFIED CUSTOMER
Great service, very friendly.
4/10/2022
Armando C. VERIFIED CUSTOMER
I wish I could be able to go with my vehicle when is getting the service done in the past a had bad experience when things where not done, it wold be nice if I can go and see ok the change the oil, ok they put enough oil up to where it suppose to be , they change the filter good, I need to see all does thing get done, in the future I’ll fined a place, over all I love carson Toyota ( Sam sales person the Best)
4/10/2022
Jesus Manuel. VERIFIED CUSTOMER
Thank you very much, good job.
4/10/2022
Yvette L. VERIFIED CUSTOMER
Ready in less time good job
4/10/2022
Leonardo T. VERIFIED CUSTOMER
Service was efficient and fast, really a good experience, thanks.
4/10/2022
Spencer K. VERIFIED CUSTOMER
Waited 3+ hours for routine maintenance, with an appointment.
I asked for something specific to be looked at - it wasn’t, so had to wait 45 more minutes while they did.
Not sure I’ll be back
4/10/2022
Kirk J. VERIFIED CUSTOMER
Just very satisfied with my work experience
4/10/2022
Rose Mary. VERIFIED CUSTOMER
Great seevice
4/10/2022
Richard O. VERIFIED CUSTOMER
Great job
4/10/2022
Katheryn S. VERIFIED CUSTOMER
kind and respectful
4/10/2022
Joan R. VERIFIED CUSTOMER
Car was not washed when I received it and the service porter seemed like I was asking for to much when I told him I wanted a car wash. Then the service advisor like forgot about me it’s like the customer service has really gone down. To them we are all just a money sign
4/9/2022
Henry P. VERIFIED CUSTOMER
Zeke is a great knowledgeable advisor who took the time to explain everything into detail. He was very professional and I must say one of Toyota’s best. Thanks!