They broke a part and now I have to lose time and gas to return to get it fix
6/27/2022
Lorraine B. VERIFIED CUSTOMER
Great service thank you .
6/27/2022
Gilbert M. VERIFIED CUSTOMER
Customer service was 80%
Quality good just took 4 hours with an appointment…
6/26/2022
Patricia P. VERIFIED CUSTOMER
Great people love the service
6/26/2022
Bethram O. VERIFIED CUSTOMER
Good job
6/26/2022
Hazel C. VERIFIED CUSTOMER
Zeke is very helpful
6/26/2022
Monique C. VERIFIED CUSTOMER
I have a suggestion. When we put comments in the comment section of scheduling our appointments on line. The Advisors should have access to it so the current does not have inform the Advisor. I was told by one of the employees who was checked my car in when I let those requests when in line scheduling is done is known you have to let my advisor know. It doesn't make sense. Thank you.
6/26/2022
Luis L. VERIFIED CUSTOMER
Everyone is courteous and professional in every manner.
6/26/2022
Monica S. VERIFIED CUSTOMER
Zeke has great customer skills & knowledge of car care and attention to detail. Will hope to see him on my next car service.
6/26/2022
Bernardino R. VERIFIED CUSTOMER
I was completely impressed with my entire experience there the entire facility was amazing ????
6/26/2022
Lorena H. VERIFIED CUSTOMER
It took 4 hrs since I got there until I received my car back. For a TAC 10k and wheel alignment that advisor Alexander Campos said was need it. On paper I received back once I paid said recommended not done/ declined services that I was not told about it. Why on earth the advisor didn't said anything about it and then appeared on the receipt that it was declined? I am a customer with Carson Toyota since 2000 and throughout the years sadly have seen a decline on customer service and car service overwhelming. Considering to change venues and even car brand.
6/25/2022
Gladys J. VERIFIED CUSTOMER
Mr. Jaime Rodriguez (J-ROD) provided me with “Exceptional and Professional Customer Service.” Thank you Toyota Carson.
G Jackson
6/25/2022
Lewis H. VERIFIED CUSTOMER
Jimmy was very professional and addressed all of my questions and issues and concerned in a timely manner. Looking forward to my next visit to your establishment and the excellent services received.
6/24/2022
Pat P. VERIFIED CUSTOMER
Carson Toyota is a great Dealership
Jimmy was professional and courteous on my recent experience
6/24/2022
Rosie Tate. VERIFIED CUSTOMER
He was professional personable and made me feel like a valued customer.