I went in and was quoted an hour and half to diagnose the problem. My tire pressure light was on and blinking. It took 3 hours. Yes 3 long hours. Two hours in I told Alysha I needed my car back because I needed to get to work. Had I known it was going to take so long I would’ve went back another day. It still took an hour after I told her I needed it because I needed to get to work to get it back. Yes an hour and I still had to go remind her a couple times because I felt no sense of urgency with her. I finally got it back but so much time was wasted I had to race to work and I barely made it. I literally have never been more annoyed or about to loose my **** like I was today so let me just apologize for that because I was probably rude to some of your other employees because of this. All she had to do was be up front about how long it would take and I would’ve gladly returned another day instead of staying today and getting so damn upset that I don’t even want to go back.
11/30/2021
Rogelio L. VERIFIED CUSTOMER
Every time I go there she makes me feel like family family she doesn't try To do things I am not comfortable with I am very grateful it's very grateful for this young lady's help...
11/30/2021
Alejandro B. VERIFIED CUSTOMER
I had difficulty at the beginning but at the end I was fully satisfied and appreciate the help of Julio and Ronald
11/30/2021
Sandra E. VERIFIED CUSTOMER
There was needed repair that I wasn’t expecting but Zelle was very professional and kept me updated
11/30/2021
Maria Reyes. VERIFIED CUSTOMER
Excellent Job Thank you Adriana
11/30/2021
Peter J. VERIFIED CUSTOMER
Great service from Zeke I was totally satisfied appreciate everything he did to make my experience at Toyota Great.
11/29/2021
Eric H. VERIFIED CUSTOMER
They did a great job n assisting me
11/29/2021
Clara N. VERIFIED CUSTOMER
Very professional she should get a raise very good communication with customers
11/29/2021
Joshua G. VERIFIED CUSTOMER
Excellent customer service!
11/28/2021
Joshua G. VERIFIED CUSTOMER
Excellent customer service!
11/28/2021
Johnitha W. VERIFIED CUSTOMER
Very good very ???? satisfied
11/28/2021
Ramatu K. VERIFIED CUSTOMER
Always a pleasure being serviced at Carson Toyota
11/28/2021
Ramatu K. VERIFIED CUSTOMER
Always a pleasure being serviced at Carson Toyota
11/28/2021
Luisa B. VERIFIED CUSTOMER
Professionalism and efficiency
11/28/2021
Ida M. VERIFIED CUSTOMER
Was very expensive Price
11/28/2021
Joel P. VERIFIED CUSTOMER
No me gustó el servicio porque no me atendieron como tenía que ser los que atienden cuando uno lleva el carro a servicio culpan a los vendedores que son unos mentirosos en pocas palabras te están robando cuando tú compras tu carro porque cuando necesitas qué te reemplazan lo que te venden te dicen que ir ya no tiene garantía la verdad yo no recomendaría a un amigo a un familiar Carson Toyota es de lo peor en su personal
11/28/2021
Arturo Huerta. VERIFIED CUSTOMER
Son professionals
11/28/2021
Mei H. VERIFIED CUSTOMER
You should reword the text regarding bypassing the counter by paying for the service via the link in the text. I paid for it online thinking I could bypass the counter like the text said; however, I was instructed after waiting for about 5-10 mins that I needed to go back to the counter to sign and receive my paperwork along with the tag to have the driver bring my car up. It was definitely frustrating.
11/28/2021
Mebratu . VERIFIED CUSTOMER
It’s so great job for all I Appreciate it.
Thank you Again