Labor and prices are too expensive. $1500 to change a carbon canister. Feels like I’m driving a luxury vehicle.
1/8/2022
Rosemarie F. VERIFIED CUSTOMER
zeke told me about recall for my car on battery installation which i wasn’t aware of..wonder if u sent an email to me re the matter but it’s a good thing he did tell me and included that in that day’s service..thank u so much..a safe and happy new year to everyone in Toyota-Carson!
1/8/2022
Carson Z. VERIFIED CUSTOMER
He lead me to believe a new battery would be $179 but then charged me $350. He knew it was a Prius (which needs a battery with a tube I guess?) and should have warned me before I had no choice but to install it. When I asked what exactly I was signing before turning over my car, he was short with me and annoyed that I was asking. At the end, I asked questions about the additional service recommendations and how urgent they were and he just shrugged and said he had no way of knowing because I hadn’t had service there before.
1/8/2022
Norberto D. VERIFIED CUSTOMER
I’m so very happy and satisfied you’re service…
1/8/2022
Cari K. VERIFIED CUSTOMER
Jimmy was fantastic!
1/8/2022
Marvin B. VERIFIED CUSTOMER
Awesome, employee’s…, very satisfied with the service
1/7/2022
Nilkesh S. VERIFIED CUSTOMER
Toyota is Toyota no tredin thank gracias
1/7/2022
Peter S. VERIFIED CUSTOMER
Alysha is an excellent service advisor. My wife and I were very impressed with how she explained everything that was happening with our car. We were extremely satisfied with her professionalism and courteous service.
1/6/2022
Beth E. VERIFIED CUSTOMER
Zeke was very professional and had my car ready in the time he stated. The associates at the parts counter and cashier were very nice and helpful as well. The facilities were clean and the workstations were super helpful to get some work completed. Overall my experience was 5 ?? ????????????
1/6/2022
Chana C. VERIFIED CUSTOMER
Jonathan Andrew Perez provided highly exceptional customer service and deserves a raise. I work in customer service and come across few people who sees the customers point of view. Mr. Perez understood my auto service needs and pointed out other needs to ensure I have a safe automobile to protect my life on the road.
1/6/2022
Mercedes C. VERIFIED CUSTOMER
Alysha was awesome! Very welcoming, knowledgeable, and communicative.
1/6/2022
Amin V. VERIFIED CUSTOMER
I like Carson Toyota and in 6 month I will change the car for another electric one hibrid
1/6/2022
James A. VERIFIED CUSTOMER
The last two service agents were excellent!! Today Jonathan said he would reach out and he did via text is what I prefer!
1/6/2022
Sharon L. VERIFIED CUSTOMER
I did the trade in and was approved to get a 2022 vehicle that I’m very happy with excellent service at Carson Toyota
1/6/2022
Erica M. VERIFIED CUSTOMER
Always great service. ????
1/6/2022
Domingo M. VERIFIED CUSTOMER
We brought my parents Toyota Corolla vehicle yesterday @7:30 1/4/2021 to get their FIRST basic oil change (roughly $79.00)and tune up on their vehicle.
We picked it up fine. The following day….
Today 1/5/2021 when my parents went to the hospital to get medicine THEY noticed one of the hubcaps missing!!! All (4) hubcaps were present at the time we brought it in. This is my parents FIRST TIME to get serviced on the vehicle at Carson Toyota and yet somehow the vehicle’s hubcap mysteriously disappeared. How can we trust a dealership service department to perform a simple oil change task yet lose a vehicle part in the process? I’m afraid we’re are going to seek other locations for services. It’s a disappointing FIRST IMPRESSION to say the least. WOW! So upsetting…..
1/5/2022
Hazel F. VERIFIED CUSTOMER
Thank you for a job well done.
1/5/2022
Maria C. VERIFIED CUSTOMER
Maria is nice and had my car delivered quickly.
1/5/2022
Saturnino V. VERIFIED CUSTOMER
I appreciate all Zeke did on my C-HR
HE took the time to explain to me what was done and what he was doing to complete the last item i needed.