Every was very professional and the service was done to my satisfaction
7/5/2020
Enrique M. VERIFIED CUSTOMER
When I picked up my car it had soil/oil on door handle, on the inside door panel and steering wheel. I’m thinking whoever drove my car out didn’t have clean gloves. My car needed a car wash but definitely the soil/oil came from the mechanic. I didn’t say anything at the time because I had a lot of things to do that day.
7/2/2020
Kevin M. VERIFIED CUSTOMER
When work was complete received a text message to wait 10 minutes and they would wash my car. When I got to car it was not washed. When I complained to the cashier she said that due to COVID they were not washing cars. I asked why they would send text message to wait iff that was case and she that was someone else’s job
6/30/2020
Ronald B. VERIFIED CUSTOMER
They never did rotate tires.
After I received an email stating they were way behind rotation dates and miles.
6/30/2020
Sylvia C. VERIFIED CUSTOMER
Ok
6/27/2020
Ramon M. VERIFIED CUSTOMER
We always get the great service all the time we go
6/25/2020
Sara O. VERIFIED CUSTOMER
Yes service was very fast and I was very happy with the outcome and timely manner it was taken care of in.
6/24/2020
Susan G. VERIFIED CUSTOMER
Great service. Thank you
6/24/2020
Thomas E. VERIFIED CUSTOMER
It was our third trip to service for the same problem. The 40,000+ dollar SUV is only ten months old. The problem never seems to be replicated when technicians examine it. The problem occurred again less than 20 minutes after leaving the dealer yesterday.
Lemon.
6/20/2020
Chermaine L. VERIFIED CUSTOMER
Always fast service and quality ! Awesome work Acura !
6/20/2020
Richard K. VERIFIED CUSTOMER
Alfred was very pleasant and professional, a real pleasure to work with !
6/19/2020
Bruce I. VERIFIED CUSTOMER
Excellent service
6/16/2020
Andrew K. VERIFIED CUSTOMER
I was surprised no one on staff is wearing masks. I know it feels like a political issue, but it is basic public safety. Kern county hospitalizations are about to hit capacity. I’m not asking you to shut down. Car service is essential. But please respect your patrons by requiring staff to wear a mask. You can’t control the public I get it. But please have staff wear masks and follow proper social distancing guidelines. Thank you.
6/14/2020
Trinka R. VERIFIED CUSTOMER
This is my 3rd Acura & your service department is the best. Prompt, courteous & friendly. I have always been satisfied with both your sakes from & service.
6/13/2020
Breanna R. VERIFIED CUSTOMER
I went in for an oil change today, I have always taken my Acura’s in to Acura for an oil change and have always gotten a complementary car wash and vacuum and was not given that today.
6/12/2020
Elizabeth S. VERIFIED CUSTOMER
Prompt and efficient.
6/10/2020
Elias V. VERIFIED CUSTOMER
On time and done right good job thx
6/9/2020
Carolyn O. VERIFIED CUSTOMER
Alfred, very nice, helpful, efficient. Gives excellent service!
6/9/2020
Almart O. VERIFIED CUSTOMER
They did an awesome job finding the problem and keeping the cost down to a minimum..Thank Gentleman
6/9/2020
Cathy J. VERIFIED CUSTOMER
I wish the oil change was a little less. I was charged this time for tire rotation last time I wasnt chsrged