Thank you for taking care of my needs. Everyone was aware of my needs at the time.
2/20/2020
ROBERT M. VERIFIED CUSTOMER
I had a good experience with your service department. The alignment of my drivers side door is much better but still needs a little more adjustment.
2/20/2020
Matt P. VERIFIED CUSTOMER
Riley did a good job
2/20/2020
Danny H. VERIFIED CUSTOMER
????
2/19/2020
Nicholas T. VERIFIED CUSTOMER
They washed my car! Very happy with Edward.
2/18/2020
Ryan W. VERIFIED CUSTOMER
Came in for a simple issue left having more than that issue fixed. No big deal glad they were able to get me in and fixed quickly. Great communication along the whole process!! Car wash or detail would’ve been an added benefit.
2/18/2020
Michael S. VERIFIED CUSTOMER
Great service
2/18/2020
Richard D. VERIFIED CUSTOMER
Thanks guys, and gals. Oh yeah that Kate Dermody is an awesome girl, you're lucky to have her as an employee ???? Good job Ethan, your awesome too.
2/14/2020
Kody K. VERIFIED CUSTOMER
Superior service.
2/13/2020
JEFF S. VERIFIED CUSTOMER
The great people at Edwards always treat me as if I were family... Ethan is a shining example of what a service person should be... He is an asset to the entire company.
2/13/2020
Teresa W. VERIFIED CUSTOMER
We were told that the oil changes included a car wash. This was not offered today during the service. Also there was confusion related to a warranty item. The service person should have better training on understanding warranty items, evidently this warranty item had been corrected prior to purchase. But now I wonder if that is a true statement.
2/13/2020
Zelma A. VERIFIED CUSTOMER
Keep up the good work.
2/12/2020
Christopher V. VERIFIED CUSTOMER
Rylie was fine. Mechanic didnt reset my oil change or give new window sticker when next change was due. Yes, I can figure both out but when you pay 61 dollars for oil change these should be done.
2/11/2020
Jeff W. VERIFIED CUSTOMER
Ethan Grace does his job exceptionally well. He really knows how to speak to customers. He should work in sales on the side. As far as the service dept., I asked for a software update on the radio for uconnect. The version installed is not the latest version. So now I have to drive back, another 35 miles one way, to have another update... My reason for service was to flash the ECM, the price was very reasonable, this time. Last time I came in a couple months ago, it was quite a lot more than this time. Why? What is the reason for this? Can i get credited back the difference?
2/8/2020
Christopher W. VERIFIED CUSTOMER
Professional and courteous service every time we come to the dealership. Ethan went out of his way to help us and it is employees like him that are the reason we will continue to purchase vehicles from Edwards and no place else.
2/7/2020
Barbara C. VERIFIED CUSTOMER
I
2/7/2020
Daniel D. VERIFIED CUSTOMER
Ethan was very good at explaining what was done on my vehicle.