Professional yet friendly and trustworthy. And keeps my car running as new. Excellent service department.
1/26/2022
Raymond W. VERIFIED CUSTOMER
as always: the staff were very professional and courteous. I couldn't have been more pleased!
1/26/2022
Iokua S. VERIFIED CUSTOMER
Shayna was super helpful. She’s an amazing asset to your team. Mahalo!
1/25/2022
Shayna D. VERIFIED CUSTOMER
SERVICE WAS ON POINT;)
1/24/2022
Alex T. VERIFIED CUSTOMER
Mahalo for your help with the Hyundai warranty claim. Shayna was helpful through the process which I had never been through before
1/22/2022
Jeffrey A. VERIFIED CUSTOMER
I expected to wait 2 hours for my service to be completed. It was done in 45min
As always, my service experience was awesome!
Mahalo
1/20/2022
Donald Y. VERIFIED CUSTOMER
None
1/20/2022
Patrick M. VERIFIED CUSTOMER
I just Wish that you have more Staff to work there , not enough ....
1/19/2022
Gracia M. VERIFIED CUSTOMER
Shayna was awesome!
Kinda disappointed in the product to be honest. Have had a lot of issues with electronics on this vehicle ever since purchased. Now you have a recall and no solution to it… have always purchased vehicles through Big Island Motors, so not to happy at the moment.
1/19/2022
Patrice P. VERIFIED CUSTOMER
Answering phones would be a plus for service not a day or two later
1/15/2022
Jacqueline K. VERIFIED CUSTOMER
Extra niceyoung woman. Very helpful and cheerful.
Thanks! You
1/12/2022
Kay M. VERIFIED CUSTOMER
Cherry was so helpful and gracious.
1/4/2022
Kathleen M. VERIFIED CUSTOMER
I appreciated the text message as a service reminder
12/31/2021
Rebecca B. VERIFIED CUSTOMER
It took 2.5 hours to complete a simple service checklist. Plus the drive from Waimea, the total time was 4.5 hours of my day.
12/30/2021
Cory K. VERIFIED CUSTOMER
You have amazing service advisors! Shayna and Stephanie are always so helpful. They just go above and beyond every time! Thank you again
12/30/2021
Nancy M. VERIFIED CUSTOMER
The best! Thankful for you folks!
12/30/2021
Mary Ann. VERIFIED CUSTOMER
Very quick and easy experience!
12/23/2021
Marianne F. VERIFIED CUSTOMER
First visit with my new used car and I am pleased with the service and help I received!
12/22/2021
Susan W. VERIFIED CUSTOMER
I got a screw in a newish tire. 8k miles. I was told I needed two tires because of "uneven wearing " for about $600 with almost $140 "installation. I walked, tried elsewhere, and the shipping was worse. Went back to the lady you were asking about and said only one tire and was quoted much better. Odd how much different two people can charge in the same office. I needed a stem screw cap for another tire and was told you don't have any. All this after waiting months for the mat covers that were missing from car when my wife bought it new. Seems your 0 for 2 in service, although everyone is very friendly and we love the car. I wish we had more choices here.