Tim always takes good care of us and our vehicles. We appreciate that he worked us in despite not having an appointment this time. There was a warning light to check the engine and he got us in right away.
11/26/2020
Shirley T. VERIFIED CUSTOMER
He answered questions to my satisfaction and it was very helpful. No pressure and I appreciated that.
11/26/2020
Monica Q. VERIFIED CUSTOMER
Very courteous
11/26/2020
Jane N. VERIFIED CUSTOMER
Linwood was very professional and very personable! I’m so glad I purchased my 2019 Honda HRV from Priority - I’ve had pleasant experiences with every interaction from the initial visit to look at the vehicle to the present. The service department is the best!
11/26/2020
Isabella C. VERIFIED CUSTOMER
Great customer service and fast service!
11/26/2020
Harley O. VERIFIED CUSTOMER
Very nice service person and time lunch service with my Honda Pilot
11/26/2020
Clement D. VERIFIED CUSTOMER
Mr. Linwood Williams is an outstanding representative for your Honda dealership. He was professional in every respect - in greeting me when I first arrived for my appointment, in his explanation of services, and in summation of services and cost. Thumbs up!
Happy Thanksgiving!
11/26/2020
Marcella M. VERIFIED CUSTOMER
Everyone went above and beyond today, even the young gentleman in the shuttle. Very impressed. Great job everyone! Thank you
11/26/2020
BRANDON W. VERIFIED CUSTOMER
Linwood was awesome! He was very professional and helpful!
11/26/2020
David P. VERIFIED CUSTOMER
Thanks so much!
11/26/2020
KIAWANA N. VERIFIED CUSTOMER
Thank you for the awesome and quick service!!!
11/26/2020
Skakiya H. VERIFIED CUSTOMER
Very fast and professional!!
11/26/2020
Mary C. VERIFIED CUSTOMER
Trusted service advisor.
11/26/2020
Stephanie S. VERIFIED CUSTOMER
Jeff is great, best service advisor I've ever known. My vehicle was not given a bath but next time will be okay.
11/26/2020
STEPHANIE S. VERIFIED CUSTOMER
Thank you. Jim was very friendly, helpful, and knowledgeable.
11/26/2020
Matthew I. VERIFIED CUSTOMER
Great job. Just a little warning about my cars system resetting after changing the battery would’ve been nice. That’s about it :))
11/25/2020
Harold B. VERIFIED CUSTOMER
Na
11/25/2020
ALI O. VERIFIED CUSTOMER
Donna was professional, helpful and efficient
11/25/2020
Chauntae B. VERIFIED CUSTOMER
He was great, excellent services and very quick..
11/25/2020
David B. VERIFIED CUSTOMER
We've only had this van since December of last year and we've barely driven it. However, your staff noticed something we need to replace a part that has "worn out". We bought this van from you as certified used and we've hardly gotten to drive it thanks to COVID. How can we wear out a part if we can barely drive our van? Apparently your inspectors overlooked two things:
1. This part was wearing lot (drive belt)
2. The tires are cheap. Every since we bought this van home we have to refill the tires with air every three weeks.
Am I to understand that "Certified Pre-owned" means it may be "overlooked and questionable"? Not to mention, your mechanics said the part needed replacement immediately but when we let them know we've barely driven the van for that part to need replacing and perhaps your dealership should cover it.... Then it became "non-essential" to replace immediately.
If you truly have a commitment to customer service excellence, this repair of the drive belt is yours to fix.
Thank you
Krystal Bilberry ****-****-xxxx