My service for my oil change was super fast. Never had this fast service before. It was under an hour. I’m usually in there for just an oil change and I wait sometimes 2 & 3 hours.
12/1/2020
Clinton R. VERIFIED CUSTOMER
The experience was great initially. I was able to use Priority's service coupons and Priority was winning me over. But during the timing belt replacement Tim called to let me know that two of my motor mounts were bad. One could be repaired for $205 and the other for $600. Tim indicated that since the one motor mount needed to be unbolted for the timing belt replacement, I would only pay for the cost of the part. I specifically asked Tim what was the cost of the PART and he said $205. I okayed the replacement of that motor mount. However, when I read the invoice afterwards, I noticed the part was only $89 and the labor was $116. Yes Tim did say that the cost of the repair was $205, but I feel misled and disappointed because that clearly was not the cost of the part only. (unless I'm reading that invoice wrong)
11/30/2020
Eric E. VERIFIED CUSTOMER
Fluids were not filled while my car was in for service.
11/29/2020
Sheri R. VERIFIED CUSTOMER
Bought my GMC Yukon from Y’all but when it failed inspection had to pick it up, take it Suttle Motor for the repair, who were absolutely awesome at fitting me in then bring it back to you for an inspection sticker. Hard when you aren’t prepared to fix non Honda vehicles but sell them with Priority for life. Also I’m high risk and folks either weren’t wearing their masks correctly or not at all.
11/29/2020
Wallace W. VERIFIED CUSTOMER
I was satisfied with my service
11/29/2020
Katie M. VERIFIED CUSTOMER
Always excellent service!
11/29/2020
VERNON G. VERIFIED CUSTOMER
Thank you for your excellent service.
11/29/2020
William C. VERIFIED CUSTOMER
He was very nice and professional!! He also answered all my questions!
11/28/2020
HEIDI W. VERIFIED CUSTOMER
K
11/28/2020
Michele B. VERIFIED CUSTOMER
Donna kept me informed and provided excellent customer service.
11/28/2020
Philip C. VERIFIED CUSTOMER
I was told that they couldn't wash my car because my car flags were on the back lid of my car! It would have been nice if they came to me asked me to remove them from the back lid of my car!
11/28/2020
Eugene C. VERIFIED CUSTOMER
Donna was very helpful and professional
11/28/2020
GAGE J. VERIFIED CUSTOMER
The technician lied about the cabin filter as well as the condition of the air filter. 1/5 Not happy.
11/28/2020
Sharnel M. VERIFIED CUSTOMER
I didn’t feel my concerns I voiced were addressed more like brushed off
11/28/2020
BARBARA T. VERIFIED CUSTOMER
I just love Ms Meeks customer service attitude
11/27/2020
Rhonda D. VERIFIED CUSTOMER
The staff was efficient and awesome as always!!
11/27/2020
Arthur D. VERIFIED CUSTOMER
Thanks for your service
11/26/2020
Kenneth F. VERIFIED CUSTOMER
Tim, was extremely professional, customer friendly and in my opinion, a real asset to Priority Honda customer service team.