Priority Honda Hampton Auto Repair Service Center

Donna was great, she kept me well informed and had my vehicle back to me sooner than promised. I will be bring my other cars to her every time.

Great customer service with James

Appreciative of courteous and efficient service.

Glad I have u all

Always get great service, thank you

My satisfaction was not just with Michael who delivered my vehicle to me, but I also received excellent service from Ron who checked me in. I did have to remind both of them of the 10% discount for bringing my vehicle in for service between 1:00 and 4:00, but that was a minor point.

Jose always seems very knowledgeable and is very pleasant.

I’m very satisfied. Thank you jose

Very professional!!!

Great service visit

Donna was very nice, she even got my car checked earlier than what she told me. as I did not have an appointment for my a/c not blowing cold air. I'm very satisfied with the service. Thank you.

Very happy with the service I received. Not very happy with my honda certified used car that has been in the shop twice in the 4 months I've owned it because the AC wasn't working

Great Service

Thanks you for everything all was great

Great customer service as always - very informed customer service rep. I appreciate all your help on all the times I have come in, from oil change to complicated situation today…thanks again awesome staff Sincerely Jill J

James at Priority Honda is the best service representative ever

Excellent service!

Jose is excellent!

When I get ready to purchase a new vehicle I will let you give me an appraisal of my CRV. Thanks.

I am a regular customer at priority Honda where 2 of my vehicles are serviced and I normally experienced great customer service but today was disappointing. I scheduled a state inspection for 10:30. I arrived before 10:30 and sat in the express lane with my vehicle idling for about 2 minutes before I was acknowledged. Eventually I was asked what brings me in and I said I have just a state inspection with an appointment time of 10:30….Signed the normal paperwork. Ended up taking 2 hours and 20 minutes before my crv was brought back. I understand if it is a hectic day but after the 2 hour mark I inquired with the advisor about my vehicles status. She responds what’s the last name and then said they are still working on it. I then follow up at the 2 hour and 20 minute mark with advisor by saying I’ve had alternators replaced and recall work way faster than a routine state inspection can you check on my vehicle. She eventually went and checked on my vehicle and said they are getting ready to bring it around. Usually I receive the complimentary car wash and multi-check inspection with future areas of concern explained to me. All in all I’m not sure exactly why it took almost 2.5 hours for a free state inspection but I wish the advisor was more communicative and aware of the status of the tickets on her desk. Should you have questions please do not hesitate to ask. Respectfully, CHARLES S